Behavioral Interviewing in IDD
Behavioral interviews are a method of learning how job candidates have handled previous situations they faced. You can use behavioral interviewing techniques to predict a job candidate’s future behavior. In this course, you will learn the benefits of behavioral interviewing compared to other interviewing strategies. You will also learn how to prepare for and conduct a behavioral interview.
The goal of this course is to introduce hiring managers in IDD settings to behavioral interviewing.
Behavioral interviews are a method of learning how job candidates have handled previous situations they faced. You can use behavioral interviewing techniques to predict a job candidate’s future behavior. In this course, you will learn the benefits of behavioral interviewing compared to other interviewing strategies. You will also learn how to prepare for and conduct a behavioral interview.
The goal of this course is to introduce hiring managers in IDD settings to behavioral interviewing.
National Academy of Certified Care Managers
Relias,LLC is approved by the National Academy of Certified Care Managers (NACCM) as a continuing education provider, #18-502RA.
This activity approved for 1.00 CMC contact hours
National Alliance for Direct Support Professional Frontline Supervisor Training
National Alliance for Direct Support Professionals
This activity is approved for 1.00 contact hours.
Explain what a behavioral interview is and why it is useful.
Describe behavioral interviewing strategies.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: What is a Behavioral Interview?
Meet Tanya
Types of Interviews
What is a Behavioral Interview?
Assessing Competencies
Structured Ratings
Amanda’s Interview
Amanda’s Interview: A Behavioral Approach
Benefits of Behavioral Interviews
Review
Summary
Section 3: Conducting a Behavioral Interview
Preparing for the Interview
Choosing Competencies
Connecting Competencies to Questions
Framing Questions
Developing Ratings
Before the Interview
During the Interview
Follow-Up Questions
Evaluating Responses
After the Interview
Review
Summary
Section 4: Conclusion
Course Summary
Course Contributor
Resources
References
Congratulations!
Katy Kunst received her Bachelor of Arts in Psychology from the University of North Carolina at Chapel Hill, and her Master of Business Administration from Elon University. She has 15 years of experience serving people with intellectual and developmental disabilities and their supporters, including roles as direct support professional, program director, and training facilitator. She has created and facilitated training on topics including non-violent crisis interventions, person-centered planning, cultural competence, quality service delivery, regulatory compliance, and a variety of topics related to IDD services.
The target audience for this course is: All Staff; in the following settings: Intellectual Developmental Disabilities: Agency.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
