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How do I access my certificates of completion?After reviewing all course material, you'll need to pass the attached final exam AND complete the learner survey before you can access your certificate. Upon completion of the survey, you can find your certificate within the My Academy's transcript page by clicking the “View/Print” button, then “Print Certificate” on the following page. If you want a certificate for your license, you must select your preferred certificate at the bottom of the “Print Certificate” page. Please note: Your browser must allow "pop-ups" from www.reliaslearning.com to print your certificate.
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How long do I have access to my purchase?You have one year from the date of your purchase of courses to complete the final exam. Once you finish the final exam, you can always access and review the course under your Transcript, but to complete the final exam again you must repurchase the course.
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What's your refund policy?If, for any reason, you are not satisfied with your online learning experience, please contact Relias Support and we'll make every effort to correct the situation. For complete details on our return policy, click here. You can also visit our customer support page for several ways to engage our support resources.
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How do I purchase courses for multiple users?Courses and course packages can be purchased for use by others using the Relias Academy assignment system. Once a course or package is in your cart, us the “Assign course to others” option to enable your purchase to be sent to other learners. Purchased assignments can then be emailed to other learners who can use them access the course.
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