Communication Essentials: Communication Effectiveness
Communication styles affect how you interact with your team and how effective you are as a manager. In this course, you will gain awareness of your style, learn how to assess the styles of your team members, and create an action plan for more effective communication.
The goal of this course is to provide managers and leaders with insight into how to communicate effectively with others.
Communication styles affect how you interact with your team and how effective you are as a manager. In this course, you will gain awareness of your style, learn how to assess the styles of your team members, and create an action plan for more effective communication.
The goal of this course is to provide managers and leaders with insight into how to communicate effectively with others.
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Feature Flag Details: Default value: false Flag: courseListSearch | User: 400023304Association of Nutrition and Foodservice Professionals
This program is approved for 0.50 hours by the Dietary Managers Association. Approval code 168782.
Florida Board of Nursing - Certified Nursing Assistants
This is not an accredited course for professional license renewal. Florida CNAs may use this inservice toward meeting their annual inservice requirement.
This activity is approved for 0.50 contact hours.
Human Resources Certification Institute
This program has been approved for 0.50 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute.
National Alliance for Direct Support Professionals
This activity is approved for 0.50 contact hours.
Pennsylvania Department of Education Act 48
SHRM Preferred Provider
This course is approved for 0.50 contact hours.
Texas Health and Human Services Commission
Texas HHSC has determined that Relias' submitted training meets or exceeds the minimum standards for HCSSA administrator training in the following categories: Licensed Home Health, Licensed and Certified Home Health, Personal Assistance Services, Hospice. Texas HHSC also recognizes Relias provides continuing education for administrators and alternate administrators. This activity is approved for 0.5000 contact hours.
Determine your communication style and how it may help or hinder your conversations.
Recognize the communication patterns of others and become better at adapting to others’ communication styles.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Communication Styles
Meet Andrea
Understanding Communication Styles
Communication Orientation
Review
Key Takeaways
Section 3: Adapting to Other People’s Communication Styles
Adapting Your Communication Style
Assessing Your Team’s Communication Styles
Key Takeaways
Section 4: Conclusion
Course Summary
Course Contributors
References
Subject Matter Expert: Chris Martin, BS, BA
Chris is a writer and editor at Relias. He holds a national safety and health credential from OSHA's Directorate of Training and Education.
The target audience for this course is: All Staff; in the following settings: All Healthcare Facilities.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
