How do I access my Relias Academy account?

If you do not have a Relias Academy account associated with this email address, one has been created for you. To access that account, you will need to create a password using the Relias Academy "reset password" feature, either on Relias Academy or through the redirect page on EasyCEU. Use the temporary password that you receive via email to log in to Relias Academy, by clicking the link in the Forgot Password email or by selecting “Sign In” in the upper right corner of the screen.

When you log in with these credentials, you will be brought to your account page. To modify your password from the temporary password, select “Edit Password” on this page.

Note: If you already have an existing Relias Academy account associated with this email address, you do not need to take any action- that account is now linked to your EasyCEU account.

Will my prior completions in EasyCEU be available on Relias Academy?

Your course completions from EasyCEU can be viewed on your Relias Academy transcript. Certificates for these courses will be available here, on the EasyCEU hosting platform. Log in with your old EasyCEU username and password.

Are all EasyCEU courses available on Relias Academy?

Most courses that are available on EasyCEU will also be available on Relias Academy. However, some EasyCEU courses are no longer accredited, and instead, Relias Academy offers equivalent courses for purchase.

Will the courses that I am currently taking be in my account on Relias Academy?

If you have purchased courses that are not completed, they are now available in your Relias Academy account. If your EasyCEU course is not one offered on Academy, you will be assigned the Relias Academy equivalent of that course. Please note that as a result of moving these courses to the new site, progress has been lost and you will need to start any current courses from the beginning.

Will the courses that I am currently taking be in my account on Relias Academy?

Courses and course packages can be purchased for use by others using the Relias Academy assignment system. Once a course or package is in your cart, us the “Assign course to others” option to enable your purchase to be sent to other learners. Purchased assignments can then be emailed to other learners who can use them access the course.

How do I purchase additional courses or packages?

Relias Academy offers courses, packages, and annual subscriptions to provide you with educational content for all of your training needs. Use the search icon or the “Courses” drop down on the home page to view course options by topic or license requirement.

Who do I reach out to for support or troubleshooting?

Relias Academy has a specialized Support team to assist you with your account. Should you have any questions about Relias Academy or this assignment process, please contact them through the below channels. Relias Support is available from 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.

For assistance with assigning courses, logging in to your account, or site navigation:

  • Submit a ticket here.
  • Call Support: 1-800-910-0223 (option 1)

For assistance with purchasing Relias Academy courses, contact one of our Educational Advisors at 1-844-735-2223.