Community supervision officers are tasked with helping the people they supervise make positive changes in their behavior. Many people under supervision are reluctant to change their behavior. Further, many of the individuals under supervision justify their behavior through antisocial thinking patterns. As a supervision officer, you have a responsibility to help someone through the behavioral change process by challenging and helping them change the way they think and act. Using cognitive-based approaches in your everyday communication with the people you supervise can increase their responsiveness to your supervision efforts, improve their chance of success under supervision, and reduce their likelihood of committing new crimes. The goal of this course is to provide probation and parole staff working in adult community supervision agencies with information on common thinking errors, how antisocial thinking patterns drive criminal behavior, and cognitive-based communication skill strategies to improve interpersonal communication skills.
This activity is approved for 2.25 contact hours.
Section 1: Introduction
About This Course
Section 2: Understanding Behavior
Behavior is Not as Random as It Seems
Antisocial Cognition: A Criminogenic Risk/Need
Common Themes to Antisocial Thinking
Cycle of Antisocial Thinking and Behavior
The Cycle Demonstrated through Jimmy
A Caveat About the Cycle
The Four Skill Strategies
Section 3: Skill Strategy: Set Clear Goals
Set Clear Goals
Setting an Expectation of Cooperation
Establishing Clear Limits
Delineating Official and Unofficial Conditions
Fostering Open Communication
Section 4: Skill Strategies: Depersonalizing Conflict and Personalizing Cooperation
It’s Nothing Personal
Using Authority from a Personal vs. Impersonal Attitude
How Personalizing Cooperation Connects with Depersonalizing Conflict
Strategies to Personalize Cooperation
Section 5: Skill Strategy: Presenting Choices
Presenting Choices with Graduated Responses
Responding to Joe’s Choice
Keys to Presenting Choices with Limited Options
Section 6: Bringing it All Together
Using the Strategies Together
The Home Visit
Russ’s Frustration Grows
Russ Tries to Lay Blame
Krista Turns the Conversation Around
Section 7: Conclusion
Instructor: Michael J. Dooley, M.Ed.
Mrs. Cobb is a Lead SME Writer/Trainer at Relias. Her primary writing responsibilities are in the content areas of public safety and behavioral health. Mrs. Cobb is also the onboarding trainer for new staff joining the Relias Content Department. She has a Bachelor of Science degree in Correctional and Juvenile Justice Studies and a Master of Science degree in Criminal Justice. She has over 25 years of experience working in criminal and juvenile justice. Her work includes direct service, research, publication development, and training and technical assistance development and delivery.
Mr. Dooley has more than 42 years of correctional experience working in prisons, jails, probation, parole, and training. He recently directed the training program for the Pennsylvania Department of Corrections including pre-service and in-service training for over 18,000 employees. Mr. Dooley started his corrections career as a corrections officer with the Vermont Department of Corrections, where he spent 18 years working in a variety of capacities including probation and parole, management, and training. He worked with the National Institute of Corrections for 12 years managing training, technical assistance, and curriculum development for a variety of issues including mental health, leadership development, training capacity building, restorative justice, and distance learning. He earned a Master of Education from the University of Vermont in 1992, and a Bachelor of Science in criminal justice from the University of Delaware in 1977. Mr. Dooley is a member of ACA and currently serves as a commissioner on ACA’s Accreditation Commission. Mr. Dooley currently provides independent consulting services in the areas of training management, curriculum design and development, leadership, mental health, and offender communication techniques.
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