Understanding Workplace Violence
Hours: 0.50
As a healthcare worker, you are in regular contact with residents, visitors, and coworkers. When harassment or bullying occurs in the workplace, the impact on staff and visitors creates a troubled workplace. Facility operations are also disrupted with long-reaching effects. Workplace violence refers clearly to threats or actual use of physical force against a person in the workplace. In recent years, more healthcare workers have assumed a greater risk of exposure to workplace violence. In this course, you will learn how to spot, prevent, and respond to workplace violence.
As a healthcare worker, you are in regular contact with residents, visitors, and coworkers. When harassment or bullying occurs in the workplace, the impact on staff and visitors creates a troubled workplace. Facility operations are also disrupted with long-reaching effects. Workplace violence refers clearly to threats or actual use of physical force against a person in the workplace. In recent years, more healthcare workers have assumed a greater risk of exposure to workplace violence. In this course, you will learn how to spot, prevent, and respond to workplace violence.
Washington State Department of Social and Health Services (ALL Direct Care Workers)
Relias Learning, LLC is approved as a Curriculum Developer by the Washington State Department of Social and Health Services. This activity is approved for 0.5000 contact hours for all WA State Direct Care Workers. Training Provider Code: WA0624. CE Approval Code: CO2235569
Association of Nutrition and Foodservice Professionals
This program is approved for 0.50 hours by the Dietary Managers Association. Approval code 166810.
Florida Board of Nursing - Certified Nursing Assistants
This is not an accredited course for professional license renewal. Florida CNAs may use this inservice toward meeting their annual inservice requirement.
This activity is approved for 0.50 contact hours.
National Alliance for Direct Support Professionals
This activity is approved for 0.50 contact hours.
Human Resources Certification Institute
This program has been approved for 0.50 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute.
SHRM Preferred Provider
This course is approved for 0.50 contact hours.
Human Resources Certification Institute
This program has been approved for 0.50 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute.
Define workplace violence.
Identify steps to survive a hostile encounter.
Determine when and how to report workplace violence.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Workplace Violence
Definition
Social Impacts
Assailant Types
Bullying
Health Status
Review
Summary
Section 3: Prevention and Survival
Workplace Policy
The Work Environment
Security Measures
Warning Signs
De-Escalation Techniques
Surviving an Encounter
Active Shooters
Review
Summary
Section 4: Reporting Violence
Reporting
Barriers to Reporting
Review
Summary
Section 5: Conclusion
Course Summary
Course Contributors
Resources
References
Johnny Lee is the Director of Peace@Work, an agency dedicated to the prevention of violence in and through the workplace. He is also the President of ePanicButton, LLC, which provides a desktop software duress alarm program. His previous experience includes his role as the Training Director for the UNC-Chapel Hill Injury Prevention Research Center’s PREVENT program, delivering a national violence prevention training program. He was previously also the Workplace Violence Specialist for the Office of State Personnel in Raleigh, North Carolina. Additionally, he previously served as the Victim Services Coordinator for the Asheville Police Department. Professional association memberships includes his current role as the Secretary for the ASIS Birmingham Chapter, Chair of the Victim Services Interagency Council of North Carolina, a seat on the Board of Directors for the Businesses Continuity Planners of the Carolinas, member of Society for Police & Criminal Psychology, member of the American Society of Safety Engineers, former board member of the NC Victim Assistance Network and an active member of the Public Health Alliance to Prevent Violence against Women. HRD Press has published his human resources book, Addressing Domestic Violence in the Workplace in 2004.Staff Writer: Edward Bartels, RN, BSN, MICN
Ed has 30 plus years of nursing experience with clinical roles in trauma, emergency, critical care, skilled nursing, behavioral health, occupational health, home care, and is a certified clinical nursing instructor in North Carolina. Ed served as Director of Nursing for rural emergency services and physician practices. Ed earned his Bachelor of Science in Nursing from the University of North Carolina, Greensboro. Ed retired from the U.S. Coast Guard with 34 years served.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
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All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
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All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
