The goal of this course is to introduce new QIDPs and managers in IDD settings to common challenges in transitioning to their new roles.
Transitioning from being a direct support professional into a supervisor role can be difficult. It involves new responsibilities, new challenges, and changing relationships. This course will discuss some of the challenges you may face in your new role, as well as strategies for managing them.
The goal of this course is to introduce new QIDPs and managers in IDD settings to common challenges in transitioning to their new roles.
This activity is approved for 1.00 contact hours.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: New Responsibilities
Meet Mario
Changes and Challenges
Orienting Yourself
Learning New Skills
Managing Your New Workflow
Identifying Priorities
Creating Routines
Expanded Responsibility
Finding Satisfaction
Review
Summary
Section 3: Building Relationships
Meet Angela
Building Relationships
Managing Expectations
Building Trust and Credibility
Handling Conflict
Finding Your Place
Review
Summary
Section 4: Conclusion
Course Summary
Course Contributor
References
Congratulations!
Katy Kunst received her Bachelor of Arts in Psychology from the University of North Carolina at Chapel Hill, and her Master of Business Administration from Elon University. She has 15 years of experience serving people with intellectual and developmental disabilities and their supporters, including roles as direct support professional, program director, and training facilitator. She has created and facilitated training on topics including non-violent crisis interventions, person-centered planning, cultural competence, quality service delivery, regulatory compliance, and a variety of topics related to IDD services.
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