Responding to Employee Incidents
The Bureau of Labor Statistics (BLS) reported that in 2019, 5,333 work-related injuries resulted in death. These numbers show is a 2% increase over 2018 figures and represent the most significant one-year increase since 2007 (BLS, 2020a). This course discusses the story behind the statistics. The key to reducing incidents and injuries in your organization is to prevent incidents from happening. To prevent incidents, you must understand what causes them. A thorough incident investigation aims to reveal causation and suggestions for the implementation of preventive measures. This course will also help you to understand the significant role you play in incident investigation and prevention. The application of this information to the workplace allows you to prevent future incidents.
The Bureau of Labor Statistics (BLS) reported that in 2019, 5,333 work-related injuries resulted in death. These numbers show is a 2% increase over 2018 figures and represent the most significant one-year increase since 2007 (BLS, 2020a). This course discusses the story behind the statistics. The key to reducing incidents and injuries in your organization is to prevent incidents from happening. To prevent incidents, you must understand what causes them. A thorough incident investigation aims to reveal causation and suggestions for the implementation of preventive measures. This course will also help you to understand the significant role you play in incident investigation and prevention. The application of this information to the workplace allows you to prevent future incidents.
Florida Board of Nursing Home Administrators
Florida Board of Nursing Home Administrators (CEBroker Provider # 50-290)
This activity is approved for 1.00 contact hours.
Georgia Nursing Home Administrators Board
Georgia Nursing Home Administrators Board (CEBroker Provider # 50-290)
This activity is approved for 1.00 contact hours.
Michigan Board of Nursing Home Administrators
National Association of Long Term Care Administrator Boards
This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 1.0000 clock hours. If you have any feedback regarding the NAB approved continuing education programs, send your email to the following address: [email protected]
North Carolina Department of Health and Human Services Division of Facility Services
This course is approved by the North Carolina Department of Health and Human Services Division of Facility Services - Group Care Licensure Section (NC-DHHS)
Program Sponsor ID #032316
This activity is approved for 1.00 contact hours.
Pennsylvania Personal Care Home Administrators
This activity is approved for 1.0000 contact hours.
South Carolina Board of Long Term Health Care Administration
South Carolina Board of Long-Term Health Care Administration (CEBroker Provider #50-290)
Tennessee Department of Health
Learning activity approved by the Tennessee Department of Health, Bureau of Health Licensure and Regulation as continuing education for Residential Homes for the Aged and Assisted Care Living Facility administrators. This activity is approved for 1.0000 contact hours.
Texas Health and Human Services Commission
Texas HHSC has determined that Relias' submitted training meets or exceeds the minimum standards for HCSSA administrator training in the following categories: Licensed Home Health (LHH), Licensed and Certified Home Health (L&CHH), Personal Assistance Services (PAS), Hospice. Texas HHSC also recognizes Relias provides continuing education for administrators and alternate administrators. This activity is approved for 1.00 contact hours.
Describe the importance of workplace safety.
Explain the process in investigating an incident.
Identify the importance of timely, accurate, and through incident investigations.
Outline:
Section 1: Introduction
Learning Objectives
Section 2: The Story Behind the Statistics
Statistics
Meet April, Jack, Lisa, and Sarah
How Often Do Incidents Occur?
High-Hazard Workplaces
Cost of Caring
Taking Incidents Seriously
Why Incident Prevention Is Important
Near Miss
Root Cause
What Does OSHA Do?
Review
Summary
Section 3: Investigating Incidents: Why, When, Who, and How?
Why Should Incidents Be Investigated?
When Should Incidents Be Investigated?
Who Should Investigate Incidents?
How Should Incidents Be Investigated?
Finding Root Causes, Not Blame
Review
Summary
Section 4: The Steps to Investigating an Incident
Investigating an Incident
Gail's Incident
Review
Preserve and Document the Incident Scene
Gail's Incident
Review
Collect Information
Interview Questions
Gail's Incident
Review
Determine the Root Cause(s)
Five Whys
Gail's Incident
Review
Implement Corrective Actions
Developing Recommendations
Implementation
Gail's Incident
Review
Summary
Section 5: Conclusion
Course Summary
Course Contributor
References
Instructor: Edward Bartels, RN, BSN, MICN
Ed has 30 plus years of nursing experience with clinical roles in trauma, emergency, critical care, skilled nursing, behavioral health, occupational health, home care, and is a certified clinical nursing instructor in North Carolina. Ed served as Director of Nursing for rural emergency services and physician practices. Ed earned his Bachelor of Science in Nursing from the University of North Carolina, Greensboro. Ed retired from the U.S. Coast Guard with 34 years served.
The target audience for this course is: Administrators; in the following settings: Post-Acute Care.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
