Preventing, Recognizing, and Reporting Abuse

Hours: 0.50
# Course Code: REL-ALL-0-PRRA

All healthcare workers are responsible for ensuring the safety of those in their care. This includes protecting them from abuse. Unfortunately, incidents of abuse and neglect are all too common in healthcare, often going unrecognized and unreported. This is why it is critical for all employees to be able to recognize potential abuse and know how to respond, including how to report abuse. The goal of this course is to provide direct care professionals in post-acute care with knowledge of preventing, recognizing, and reporting abuse.

Course Description

All healthcare workers are responsible for ensuring the safety of those in their care. This includes protecting them from abuse. Unfortunately, incidents of abuse and neglect are all too common in healthcare, often going unrecognized and unreported. This is why it is critical for all employees to be able to recognize potential abuse and know how to respond, including how to report abuse. The goal of this course is to provide direct care professionals in post-acute care with knowledge of preventing, recognizing, and reporting abuse.

Certificates

Certificates provided by accrediting body (3 Match)

Washington State Department of Social and Health Services (ALL Direct Care Workers)

0.5 HOURS

Relias Learning, LLC is approved as a Curriculum Developer by the Washington State Department of Social and Health Services. This activity is approved for 0.5000 contact hours for all WA State Direct Care Workers. Training Provider Code: WA0624. CE Approval Code: CO2034510

Texas Health and Human Services Commission

0.5 HOURS

Texas HHSC has determined that Relias Learning’s submitted training meets or exceeds the minimum standards for HCSSA administrator training in the following categories: Licensed Home Health (LHH), Licensed and Certified Home Health (L&CHH), Personal Assistance Services (PAS), Hospice. Texas HHSC also recognizes Relias Learning provides continuing education for administrators and alternate administrators. This activity is approved for 0.5000 contact hours.

Florida Assisted Living - General Training

0.5 HOURS

59A-36.011 Staff Training Requirements. Location: Online

Course Details

Course Code: REL-ALL-0-PRRA

Hours: 0.5

Type: Online Course

Content Expiration Date: 12/31/2024

Learning Objectives:
Identify five types of abuse.
Recognize five potential signs of abuse.
Describe abuse reporting requirements.
Recall three strategies to prevent abuse.

Outline:
Michael’s Story

What Would You Do?

What is Abuse?

More About Abuse

A Worried Wife: Signs of Abuse

Signs of Abuse

Remember Michael

Broken Trust: Reporting Abuse

Reporting Abuse

Reporting Abuse: Feedback

Legal Responsibilities

Risk Factors

Preventing Abuse

Signs of Burnout

Stopping Burnout

Let’s Review

Course Contributors

Resources

References

Instructor: Susan Heinzerling, BSN, RN, CHPN

Susan Heinzerling earned a Bachelor of Science in biology and a Bachelor of Science in nursing from the University of North Carolina at Chapel Hill as well as a Master of Life Sciences in physiology from North Carolina State University. She became a doctoral candidate in immunology at the University of South Alabama. Her research experiences in the biomedical sciences led to an interest in evidence-based practices. Ms. Heinzerling began her nursing career as a medical/surgical nurse. Renal patients in acute care with multiple chronic conditions and repeated hospitalizations inspired her practice of hospice nursing. She has worked as a hospice admissions nurse and a hospice RN case manager in both a large urban setting and a rural community.

Expert Reviewer: Ron Orth RN, CHC, CMAC

Ron Orth obtained a nursing degree from Milwaukee Area Technical College in 1985 and a B. A. in Health Care Administration from Concordia University in 1996. Mr. Orth possesses over 30 years of nursing experience with over 20 of those in the Skilled Nursing industry. Mr. Orth has extensive experience in teaching Medicare regulations to healthcare providers both in the US and internationally. Mr. Orth is currently the Director of Curriculum Design for Post-acute Care at Relias. Ron is certified in Healthcare Compliance through the Compliance Certification Board (CCB). Ron has also successfully completed the Infection Control Officer training through the AHCA.

Expert Reviewer: Jennifer W. Burks, M.S.N., R.N.

Jennifer has over 30 years of clinical and teaching experience, and her areas of expertise are critical care and home health. She is certified as an OASIS Specialist- Clinical (COS-C). She earned her Bachelor of Science in Nursing from The University of Virginia in 1993 and her Master of Science in Nursing from The University of North Carolina, Greensboro in 1996. Her professional practice in education is guided by a philosophy borrowed from Florence Nightingale’s Notes on Nursing, “I do not pretend to teach her how, I ask her to teach herself, and for this purpose, I venture to give her some hints.”

Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.

Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support here.

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Preventing, Recognizing, and Reporting Abuse

$ 20.0 $20.00 $20.00

Washington State Department of Social and Health Services (ALL Direct Care Workers)

Texas Health and Human Services Commission

Florida Assisted Living - General Training

$ 20.0 $20.00

$20.00