Preventing Medical Errors: Role of SLPs and Audiologists
You are the front line for recognizing and preventing medical errors. This course closely examines the prevalence and various causes of medical errors and proposes prevention strategies for speech-language pathologists (SLPs) and audiologists. Learners will observe and identify common errors that could occur in their practice settings as well as how to prevent and correct errors and improve patient outcomes.
You are the front line for recognizing and preventing medical errors. This course closely examines the prevalence and various causes of medical errors and proposes prevention strategies for speech-language pathologists (SLPs) and audiologists. Learners will observe and identify common errors that could occur in their practice settings as well as how to prevent and correct errors and improve patient outcomes.
American Speech-Language-Hearing Association
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Various Level
0.20 ASHA CEUs
Kansas Health Department of Aging and Disability Services (Speech)
Approved for 2.0000 continuing education clock hours for Kansas Speech Pathologists and Audiologists by the Kansas Department of Aging and Disability. Long Term Sponsorship number LTS-S1057. This activity is approved for 2.0000 contact hours.
Recognize at least three types of medical errors.
Identify factors impacting the occurrence of medical errors in speech-language pathology and audiology practice.
Select at least three medical error prevention strategies.
Determine two effective strategies to inform patients and their families about medical errors.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Medical Errors in SLP and Audiology Practice
Why It Matters
Scenarios
Overview
Medical Errors
Near Miss Events
Negligence
Adverse Events
Impact
Medical Errors in an SLP’s and Audiologist’s Practice
Scope of Practice
Review
Summary
Section 3: Common Medical Errors
Diagnostic Errors
Individual vs. System Errors
Transitions
Documentation
Medication Errors
Healthcare-Associated Infection (HAI) Errors
Falls
Five Steps to Safer Healthcare
Review
Summary
Section 4: Response Following a Medical Error
Reporting Medical Errors
Penalties and Fines
National Reporting
State Reporting Requirements
Another Clinician’s Error
A Medical Error Occurred: Now What?
Apologize Appropriately
Root Cause Analysis
Common Root Causes of Medical Errors
Review
Summary
Section 5: Improving Outcomes
Collaboration
Feedback and a Just Culture
Goals and Recommendations
Using Complaints to Prevent Adverse Events
Ask the Patient and Family
Person-Centered Care and Education
Limited English Proficiency
Other Special Populations
Five Steps to Safer Healthcare
Keep Up with Latest Practices
Review
Summary
Section 6: Conclusion
Course Summary
Course Contributor
Resources
References
Instructor: Susan Almon-Matangos, MS, CCC-SLP
Susan Almon-Matangos, MS, CCC-SLP, is a certified and licensed speech-language pathologist with over 30 years of experience. She obtained her bachelor's degree in psychology from Jacksonville State University and her Master of Science degree in speech-language pathology from The University of Alabama. She worked with clients of all ages and a variety of diagnostic conditions in school, hospital, skilled nursing facility, outpatient clinic, and home health settings. In her previous role as a national clinical director for Aegis Therapies, she created training programs for physical therapy, occupational therapy, and speech-language pathology related to the clinical rehabilitation needs of older adults in post-acute care. She currently draws upon her expertise in her role at Relias as Lead Subject Matter Expert Writer for Speech-Language Pathology. She is a certified member of the American Speech-Language-Hearing Association and the Pennsylvania Speech-Language-Hearing Association.
The target audience for this course is: Advanced, Intermediate, Introductory level Speech and Language Pathologists; in the following settings: Rehabilitation Settings.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
