Perioperative Series: Communication in the OR
In the operating room, patient safety depends on high quality communication and shared knowledge among the surgical team. Several factors in this setting can contribute to communication failures like time constraints, shift changes, environmental barriers, the complex nature of surgical procedures, and clashing communication styles. All members of the surgical team must understand the risks to patient safety associated with communication failures, what information must be communicated and when, and how to use an assertive communication style.
The goal of this course is to equip nurses and CSTs with best practices for effectively communicating in the operating room.
In the operating room, patient safety depends on high quality communication and shared knowledge among the surgical team. Several factors in this setting can contribute to communication failures like time constraints, shift changes, environmental barriers, the complex nature of surgical procedures, and clashing communication styles. All members of the surgical team must understand the risks to patient safety associated with communication failures, what information must be communicated and when, and how to use an assertive communication style. The goal of this course is to equip nurses and CSTs with best practices for effectively communicating in the operating room.
American Nurses Credentialing Center
In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Nurses will receive 1.00 Nursing Contact Hours after successfully completing this course.
Arkansas State Board of Nursing
Arkansas State Board Of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Nurses will receive 1.00 contact hours for participating in this course.
California Board of Registered Nursing
Provider approved by the California Board of Registered Nursing, CEP# 13791
Nurses will receive 1.00 contact hours for participating in this course.
District of Columbia Board of Nursing
District of Columbia Board of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Nurses will receive 1.00 contact hours for participating in this course.
Florida Board of Nursing
Florida Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
Georgia Board of Nursing
Georgia Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
Kentucky Board of Nursing
Kentucky Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
Mississippi Board of Nursing
Mississippi Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
New Mexico Board of Nursing
New Mexico Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
North Dakota Board of Nursing
North Dakota Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
South Carolina Board of Nursing
South Carolina Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
West Virginia Board of Registered Nursing
West Virginia Board of Registered Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
Describe best practices for facilitating communication in the OR.
Identify four communication styles and which style is most effective for ensuring patient safety.
List common barriers to effective communication in the OR.
Outline:
Perioperative Series: Communication in the OR
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Communicating in the OR
Impacts of Poor Communication
Section 3: Surgery in OR 8
Valley Grove Operating Room
The OR Team
OR 8
Prompt
OR 8
Prompt
OR 8
OR 8
Prompt
OR 8
Prompt
OR 8
Prompt
OR 8
Prompt
Prompt
Prompt
Prompt
OR 8
Prompt
OR 8
Prompt
OR 8
Prompt
Prompt
OR 8
Prompt
OR 8
Prompt
OR 8
Section 4: Barriers to Effective Communication in the OR
Prompt
Prompt
Confronting the Problem
Section 5: Conclusion
Summary
Course Contributors
References
Brandy earned a Bachelor of Science in Nursing degree with summa cum laude distinction from Capella University. She is a certified perioperative nurse with versatile skills in circulator and scrub roles for different surgical specialties. Brandy has fulfilled several nursing leadership responsibilities as the Surgical Services Clinical Educator and Periop 101 instructor for UNC REX Healthcare in North Carolina. She has been an active member of various hospital committees and contributed to numerous process improvement initiatives. In the early stages of her career, she developed her core nursing skills while working on a postoperative and medical-surgical overflow unit. She served in various roles, including charge nurse, preceptor, Magnet Champion, and admission/discharge facilitator. Currently, Brandy works as a perioperative subject matter expert and course writer at Relias.Instructor: Brian C Sheridan, CST
Brian is an accomplished certified surgical technologist with over 19 years of experience. He graduated cum laude on the Dean’s list for outstanding academic achievement with a certificate in Surgical Technology from Montgomery County Community College in Blue Bell, Pennsylvania. He is well-versed in a variety of specialties including multi-surgeon complex cancer cases. As a preceptor, he enjoys sharing his knowledge with new surgical technologists and nurses, teaching them the fundamentals of the scrub role. He currently serves on the Board of Directors for the Pennsylvania State Assembly of the Association of Surgical Technologists (AST).
The target audience for this course is: Nurses; Surgical Technologists; in the following settings: Acute Care Facility.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
