Pacemakers are life-saving devices. They assist with the electrical activity of a patient’s heart. Unfortunately, some patients with heart conditions may require a pacemaker. Pacemakers may provide relief of symptoms associated with abnormal heart rhythms. They can also improve a patient's quality of life. It is essential for medical assistants (MAs) to understand the functions of a pacemaker. You will learn about the heart, its conduction system, what a pacemaker is, what it does, and important things you need to know when a patient who has a pacemaker comes to your clinic The goal of this program is to provide education to MAs with general information about pacemaker insertion, their function, and patient education.