Hospice Care Management and Patient Outcomes
Hours: 1.00
Coordination of services throughout the length of stay, from admission through death and bereavement, is more highly regulated today than it ever has been. Scrutiny by the Centers for Medicare and Medicaid Services finds gaps in care planning, coordinated management of services, and documentation. Hospices must make the shift for better managed and coordinated patient care within the case management model. In this course, you will learn about the case management model and the role of the case manager.
Coordination of services throughout the length of stay, from admission through death and bereavement, is more highly regulated today than it ever has been. Scrutiny by the Centers for Medicare and Medicaid Services finds gaps in care planning, coordinated management of services, and documentation. Hospices must make the shift for better managed and coordinated patient care within the case management model. In this course, you will learn about the case management model and the role of the case manager.
American Nurses Credentialing Center
In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Nurses will receive 1.00 Nursing Contact Hours after successfully completing this course.
Arkansas State Board of Nursing
Arkansas State Board Of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Nurses will receive 1.00 contact hours for participating in this course.
California Board of Registered Nursing
Provider approved by the California Board of Registered Nursing, CEP# 13791
Nurses will receive 1.00 contact hours for participating in this course.
District of Columbia Board of Nursing
District of Columbia Board of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Nurses will receive 1.00 contact hours for participating in this course.
Florida Board of Nursing
Florida Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
Georgia Board of Nursing
Georgia Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
Kansas State Board of Nursing
Kansas State Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
Kentucky Board of Nursing
Kentucky Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
Michigan Board of Nursing
Michigan Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
Mississippi Board of Nursing
Mississippi Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
New Mexico Board of Nursing
New Mexico Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
North Dakota Board of Nursing
North Dakota Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
South Carolina Board of Nursing
South Carolina Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
West Virginia Board of Registered Nursing
West Virginia Board of Registered Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
Wyoming Board of Nursing
Wyoming Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
Explain the advantages of the Case Management model of care.
Discuss the importance of Case Management as related to on-call services.
Describe the regulations governing the hospices QAPI program.
Explain the role of Case Managers in patient outcomes and QAPI.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Case Management
Defining Case Management
Case Management and Staffing
Review
Summary
Section 3: On-Call Needs of Hospice Patients
The Case Manager’s Role
On-Call Challenges
Review
Summary
Section 4: Case Management and Patient Outcomes
Patient Outcomes
Plan Of Care Development
Review
Summary
Section 5: Quality Assurance and Performance Improvement (QAPI)
QAPI
The Case Manager’s Role in Patient Outcomes and QAPI
Review
Summary
Section 6: COVID-19 Impact On Hospice Case Management
Pandemic and Hospice Case Management
RN Case Manager Role During COVID-19
CMS Waiver 1135 and the CARES Act
Bereavement During A Pandemic
Review
Summary
Section 7: Conclusion
Course Summary
Course Contributor
References
Elizabeth Vaccaro earned her Bachelor of Science in nursing from Kean University. She has worked as a Multiple Sclerosis Nurse Educator. Elizabeth has worked in a variety of healthcare settings from the hospital to the pharmaceutical industry which has allowed her to have a great appreciation for all the challenges that span the healthcare field. She has practiced in the hospice setting for nine years in a variety of roles from Case Manager, Educator, and Director of both inpatient and home care hospice.Writer: Meredith Moyers MS, RD, LDN
Meredith earned a Bachelor of Science in Dietetics from The University of Akron and a Master of Science in Human Nutrition from Eastern Michigan University. After completing her internship with The Detroit Medical Center in 2007, she began working in various academic medical centers in Ohio and North Carolina. She has experience in providing nutrition therapy in both acute and ambulatory settings. Her areas of nutrition specialty include oncology, cardio-thoracic transplant, renal, and general medicine. Meredith has been a guest speaker for numerous cancer survivorship groups and presented telemedicine lectures for North Carolina community colleges. She founded and ran an oncology teaching garden at the SECU Family House for patients and their families undergoing cancer treatment at The University of North Carolina. She is currently a SME writer for Relias.
The target audience for this course is: Case Managers; Nurses; in the following settings: Acute Care Facility.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
