ELNEC Geriatric Module 6: Communication
Communication is complex; it is the foundation of excellent palliative care. Communication is a crucial requirement for success in palliative care. It is important to communicate well so that you can advocate for your patients and their family. The goal of this course is to provide nursing professionals with knowledge of communication in palliative care.
Communication is complex; it is the foundation of excellent palliative care. Communication is a crucial requirement for success in palliative care. It is important to communicate well so that you can advocate for your patients and their family. The goal of this course is to provide nursing professionals with knowledge of communication in palliative care.
American Nurses Credentialing Center
In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Nurses will receive 1.25 Nursing Contact Hours after successfully completing this course.
Arkansas State Board of Nursing
Arkansas State Board Of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Nurses will receive 1.25 contact hours for participating in this course.
District of Columbia Board of Nursing
District of Columbia Board of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Nurses will receive 1.2000 contact hours for participating in this course.
Florida Board of Nursing
Florida Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.0000 contact hours for participating in this course.
Georgia Board of Nursing
Georgia Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.25 contact hours for participating in this course.
Kentucky Board of Nursing
Kentucky Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.25 contact hours for participating in this course.
Mississippi Board of Nursing
Mississippi Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.25 contact hours for participating in this course.
New Mexico Board of Nursing
New Mexico Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.25 contact hours for participating in this course.
North Dakota Board of Nursing
North Dakota Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.25 contact hours for participating in this course.
South Carolina Board of Nursing
South Carolina Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.25 contact hours for participating in this course.
West Virginia Board of Registered Nursing
West Virginia Board of Registered Nursing (CEBroker Provider #50-290)
Nurses will receive 1.25 contact hours for participating in this course.
Identify barriers, myths, and expectations of the older adult and their family related to communication in palliative care.
List older adult and family factors that influence communication in the care of older adults.
Explain effective communication interventions and guidelines in providing palliative care for older adults and their families.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Communication: The Essentials
Effective Communication
Communication Barriers
Communication Myths
Nonverbal and Verbal Communication
Factors Influencing Communication
Expectations of Older Adults
Overcoming Communication Barriers
Evolving Trend: Telemedicine
Sensitive Talks
Review
Summary
Section 3: Communication Techniques
Promote Communication
Attentive Listening
Mindful Presence
Facilitating Family Meetings
Testimonial
Breaking Bad News
End of Life: A Review
Am I Dying?
Messages to Give the Dying
Team Communication
Team Building
Resolving Conflict
Communication Skills
Review
Summary
Section 4: Conclusion
Course Summary
Course Contributors
Resources
References
The content for this course was revised by Carol O. Long, PhD, RN, FPCN, FAAN.
Dr. Carol O. Long is a national expert in community-based healthcare and has assumed varied nursing and consulting positions in research and education. Dr. Long has numerous articles, monographs, book chapters, and books related to community-based care, end-of-life care, hospice, and pain management. She has presented end-of-life and palliative care for advanced dementia training nationally and internationally. Her research centers on outcome indicators in advanced dementia care and staff knowledge and attitudes relative to palliative care interventions. Dr. Long has been an ELNEC (End-of-Life Nursing Education Consortium) trainer since the course’s inception. She is a Fellow in the Hospice and Palliative Nurses Association and the American Academy of Nursing. Dr. Long is a Transcultural Nursing Scholar with the Transcultural Nursing Society of America. She holds a BSN from Marquette University, an MS from the University of Michigan and PhD at Arizona State University.The content for this course was created by The ELNEC Project Team.
The ELNEC Project, which began in 2000, is a collaboration between the American Association of Colleges of Nursing (AACN), Washington, DC and the City of Hope, Duarte, CA. For more information about ELNEC, go to www.aacnnursing.org/ELNEC.
The target audience for this course is: Nurses; in the following settings: Hospice, Palliative Care.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
