Effective Leadership
Hours: 1.00
The success of a business depends on its leadership. Leaders have a direct impact on the quality of care, staff retention, and community perception. Leaders also play an important role in the operation of an organization. This course explores discretionary effort and effective leadership tactics. It also outlines how to prevent staff turnover and align the organization.
The goal of this course is to teach general staff in post-acute settings how to be effective leaders.
The success of a business depends on its leadership. Leaders have a direct impact on the quality of care, staff retention, and community perception. Leaders also play an important role in the operation of an organization. This course explores discretionary effort and effective leadership tactics. It also outlines how to prevent staff turnover and align the organization. The goal of this course is to teach general staff in post-acute settings how to be effective leaders.
Human Resources Certification Institute
This program has been approved for 1.00 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute.
Florida Board of Nursing - Certified Nursing Assistants
This is not an accredited course for professional license renewal. Florida CNAs may use this inservice toward meeting their annual inservice requirement.
This activity is approved for 1.00 contact hours.
North Carolina Department of Health and Human Services Division of Facility Services
This course is approved by the North Carolina Department of Health and Human Services Division of Facility Services - Group Care Licensure Section (NC-DHHS)
Program Sponsor ID #032316
This activity is approved for 1.00 contact hours.
Florida Board of Nursing Home Administrators
Florida Board of Nursing Home Administrators (CEBroker Provider # 50-290)
This activity is approved for 1.00 contact hours.
Tennessee Department of Health
Learning activity approved by the Tennessee Department of Health, Bureau of Health Licensure and Regulation as continuing education for Residential Homes for the Aged and Assisted Care Living Facility administrators. This activity is approved for 1.0000 contact hours.
Pennsylvania Personal Care Home Administrators
This activity is approved for 1.00 contact hours.
Georgia Nursing Home Administrators Board
Georgia Nursing Home Administrators Board (CEBroker Provider # 50-290)
This activity is approved for 1.00 contact hours.
National Association of Long Term Care Administrator Boards
This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 1.0000 clock hours. If you have any feedback regarding the NAB approved continuing education programs, send your email to the following address: [email protected]
South Carolina Board of Long Term Health Care Administration
South Carolina Board of Long-Term Health Care Administration (CEBroker Provider #50-290)
Michigan Board of Nursing Home Administrators
Oregon Department of Human Services
This course is approved as continuing education by the Oregon Department of Human Services in accordance with state regulation 411-057-0140 for Assisted Living Administrators, Residential Care facility Administrators and Memory Care Communities within the State of Oregon. This activity is approved by Oregon Department of Human Services for 1.00 contact hours.
SHRM Preferred Provider
This course is approved for 1.00 contact hours.
California Nursing Home Administrator Program - non-P type
This educational offering is approved by the California Nursing Home Administrator Program (NHAP) for full credit as a course relating directly to duties, functions, or responsibilities of the nursing home administrator. Provider # CEP 1701; Course Approval # 1701001-9014. This activity is approved for 1.0000 contact hours.
National Certification Council for Activity Professionals
This course is NCCAP approved NCCAP5028850-24NT. All NCCAP approved courses count 100% towards certification.
Human Resources Certification Institute
This program has been approved for 1.00 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute.
Describe key behaviors of effective leaders.
Explain how to achieve organizational alignment and discretionary effort.
Identify organizational gaps that contribute to turnover.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Effective Leaders
Meet Jordan
Manager Versus Leader
Key Behaviors of Effective Leaders
Tips on How to Be an Effective Leader
Effective Communication
Review
Summary
Section 3: Effective Leadership Within an Organization
Organizational Alignment
Staff Engagement
Discretionary Effort
Checking in With Jordan and Yasmine
Review
Summary
Section 4: Staff Turnover
Staff Retention
Staff Turnover
Key Retention Interventions
Gap Analysis
Update on Jordan
Review
Summary
Section 5: Conclusion
Course Summary
Course Contributors
References
Writer: Stephanie Whitfield, MSN, RN, CPN
Subject Matter Expert: Linda M. Wantuch, MSM, SPHR, SHRM-CPStephanie has over 17 years of clinical and teaching experience. Her areas of expertise are in neonatal intensive care, general pediatrics, home health, and children with medical complexities. She earned her Master's in nursing from Chamberlain University in 2022. Her professional practice is guided by Jean Watson's philosophy that, "Caring is the essence of nursing."
With more than 20 years of human resources experience, Linda is an accomplished professional who has worked in a variety of industries, including retail, banking, hospitality, and e-commerce. Linda has extensive experience in talent management, employee relations, performance management, legal & regulatory compliance, and organizational restructuring. Linda has a Bachelor’s Degree in Social Work from the University of Wisconsin – Whitewater and a Master’s Degree in Business Management from Cardinal Stritch University. Linda is SPHR certified through the Human Resource Certification Institute and SHRM-CP certified through the Society for Human Resource Management.
The target audience for this course is: General Staff; in the following settings: Post-Acute Care.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
