Effective Healthcare Communication - Canada

Hours: 0.50

Course Code: REL-CAN-PAC-0-ECNC

Communicating effectively with other healthcare team members helps to provide safe and effective care. This course discusses effective communication in healthcare. It also identifies strategies for listening to enhance communication.
This course provides general staff with information on effective communication in healthcare.

Course Description

Communicating effectively with other healthcare team members helps to provide safe and effective care. This course discusses effective communication in healthcare. It also identifies strategies for listening to enhance communication.
This course provides general staff with information on effective communication in healthcare.

Certificates

Certificates provided by accrediting body (0 Match)

Course Details

Course Code: REL-CAN-PAC-0-ECNC

Hours: 0.5

Type: Online Course

Content Expiration Date: 12/31/2025

Learning Objectives:
Discuss the importance of effective communication in healthcare.
Identify two strategies for listening to enhance effective communication.

Outline:
Section 1: Communication

What is Communication?

Effective Communication

Barriers to Effective Communication

Impact of Poor Communication

Review

Key Takeaways

Section 2: Strategies for Effective Communication

Are You Hearing or Listening?

Effective Communication Begins with Listening

Stressful Conversations

Review

Key Takeaways

Section 3: Conclusion

Course Summary

Course Contributor

References

Subject Matter Expert: Bobbi Whittington, BSN, RN

Bobbi is currently an SME writer for Post-Acute Care at Relias. She began her nursing career as a Certified Nursing Assistant (CNA) in long-term care, where she discovered her passion for working with older adults in post-acute settings. In 1997, she earned her Licensed Practical Nurse (LPN) certification from South Central Area Vocational Technical School in Missouri. Demonstrating a commitment to advancing her education, she obtained an Associate Degree in Nursing from Texas County Technical Institute in 2007, followed by a Bachelor of Science in Nursing from Chamberlain College of Nursing in 2013. With more than 24 years of clinical and managerial experience in the skilled nursing industry, Bobbi has dedicated her career to enhancing the quality of care for older adults.

Target Audience:
The target audience for this course is: General Staff; in the following settings: Post-Acute Care.

Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.

Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support here.

Effective Healthcare Communication - Canada

$ 24.95 Paid $24.95 $24.95

$ 24.95 Paid $24.95

$24.95