Customized Community Careers Pt. 4: Using Interest-Based Negotiation

Outline:
Section 1: Introduction

About This Course

Learning Objectives

Section 2: A Quick Review

Overview

Discovering Personal Genius

Customized Job Development

Customized Employment Outcomes

Review

Summary

Section 3: Interest-Based Negotiation

What is Interest-Based Negotiation?

Positional vs. Interest-Based Negotiation

Creating Win-Win Employment Scenarios

Review

Summary

Section 4: Negotiation Strategies

Overview

Find Common Ground

Learn to Listen

Conduct Meaningful Conversations

Use Effective Communication Strategies

Manage Communication Breakdowns

Review

Summary

Section 5: Negotiating Employment

Overview

Wage Employment

Resource Ownership

Employment Proposals

Employment Proposal Outline

A-E-I-O-U Approach

Additional Negotiations

Review

Summary

Section 6: Conclusion

Course Summary

Course Contributors

Resources

References

Beth Keeton is the Executive Director of Griffin-Hammis Associates. For the last 20 years, Beth has provided extensive training and technical assistance on systems change, customized employment, self-employment, systematic instruction, and benefits analysis. She developed the first national certification training curriculum for customized self-employment, collaborated with the Workforce Innovation Technical Assistance Center on the development of Core Features of Quality Supported Employment, helped pioneer the creation and use of the three Customized Employment Fidelity Scales, and is currently service the Principle Investigator on a five-year innovative self-employment training initiative funded by the Rehabilitation Services Administration. Beth co-wrote Navigating Government Benefits & Employment: A Guidebook for Veterans with Disabilities and is a co-author of Making Self-Employment Work for People with Disabilities. She earned her master’s degree from the University of Oregon in 1996. 

Ms. Workman is an Instructional Designer at Relias. She has a Master of Arts in Technology and Communication, as well as graduate certificates in Public Health, Epidemiology, and Digital Communications. Ms. Workman has a background in writing and designing online continuing medical education for physicians and other health professionals on multiple educational platforms, including web-based, game-based, and immersive learning environments. She has also used simulation training extensively to connect learning to real-world environments.

Bob Niemiec is a Senior Associate with Griffin-Hammis Associates. Bob served as the Director of the Minnesota Employment Training and Technical Assistance Center (MNTAT) and prior to joining GHA in 2009, was the Director of Employment and Community Supports for Community Involvement Programs in Minneapolis, Minnesota where he led the transformation of a traditional day program into a high-quality community employment service. Bob has provided training and consultation services in 46 states and 2 Canadian provinces as well as assisting in the planning and facilitation of Employment First events in 12 states.

Bob was a mentor for the Wisconsin Medicaid Infrastructure Grant (MIG) in their CRP Rebalancing Project and with T-TAP, a project funded by the US Department of Labor, Office of Disability Employment Policy. In these roles, Bob worked with Community Rehabilitation Programs to increase integrated employment outcomes for people with disabilities and to help manage organizational change efforts.

A graduate of Indiana University, Bob has been in the field of employment for persons with disabilities for over forty years serving in various roles from direct service to executive director. Bob has been the Chair of the Minnesota State Rehabilitation Council and a member of the Minnesota Governor’s Workforce Development Council. He is a Past-President of APSE: The Association of People Supporting Employment First, a founding member and former President of Minnesota APSE, former President of the APSE Foundation, a member of the Editorial Board of The Journal of Vocational Rehabilitation, and a founding member of the Minnesota Employment First Coalition.