Crisis Management Across Health and Human Services

Outline:
Section 1: Introduction A. About This Course B. Opening Section 2: How Can You Help Jeffrey? A. 1 B. 2 C. 3 D. 4 E. 5 F. 6 G. 7 H. 8 I. 9 J. 10 K. 11 L. Escalation 1A M. Escalation 1B N. Escalation 1C O. Escalation 1D P. Escalation 1E Q. Escalation 1F R. Escalation 1G S. Escalation 1H T. Escalation 1J U. Escalation 1K V. Escalation 1L W. Escalation 2 X. Awards Ceremony 1 Section 3: Training Video 1 A. What is a Crisis? B. Crisis Escalation Continuum: 5 Ds C. Daily Life Routine D. Distractive Behavior E. Disruptive Behavior F. Destructive Behavior G. De-Escalation H. The Intervention Pyramid I. Support Section 4: Step Down Simulation A. 12 B. 13 C. 14 D. 15 E. 16 F. 17 G. 18 H. 19 I. 20 J. 21 K. Escalation 3A L. Escalation 3B M. Escalation 3C N. Escalation 3D O. Escalation 3E P. Escalation 3F Q. Escalation 4 R. Awards Ceremony 2 Section 5: Training Video 2 A. Step Down Section 6: Secure Simulation Sequence A. Prompt 1 B. Prompt 2 C. Prompt 3 D. Prompt 4 E. Prompt 5 F. Prompt 6 G. Prompt 7 H. Awards Ceremony 3 Section 7: Training Video 3 A. Secure B. The Importance of Early Intervention Section 8: Conclusion A. Summary B. Course Contributors C. Resources D. References E. Congratulations!

Bruce Davis, Ph.D. is the Director of Behavioral and Psychological Services for the Tennessee Department of Intellectual and Developmental Disabilities (DIDD). He has 27 years of experience providing services to persons with intellectual disabilities and co-occurring behavioral health disorders. He is a Licensed Senior Psychological Examiner, a Licensed Professional Counselor, and a Board Certified Behavior Analyst. Dr. Davis has served as Regional Behavior Analysis Director for DIDD and was also Director of TN-START, a model crisis intervention program for persons with co-occurring disorders. He has also worked as an Assistant Professor in the Vanderbilt University Department of Psychiatry and directed the Behavioral Health and Intellectual Disabilities Clinic supported by the Merck Fund. Dr. Davis is a past President of the Tennessee Association for Behavior Analysis and served as President of TN-NADD (an association for persons with developmental disabilities and mental health needs) from 2005 to 2008 and 2011 to present. In the interim, he served as a TN-NADD Board Member and is an active member of the NADD organization.

Monique Kahn, Psy.D. received her doctoral degree in Clinical Psychology from Nova Southeastern University in Florida. She completed a pre-doctoral internship at Spokane Mental Health in Washington, which included specialty rotations in behavioral medicine and time-limited psychotherapies. She is licensed as a psychologist in Maine, where she was in private practice for 14 years, providing services to adult clients with varied presenting issues, but with particular emphasis on the treatment of anxiety disorders, the relationship between psychosocial stress and illness, insomnia, and coping with chronic illness. She has taught in the undergraduate psychology program at Husson University in Maine. In addition, she has worked as a content writer and psychology subject matter expert for several major educational publishing firms. She joined Relias as a clinical content writer and subject matter expert in 2016.