A culture of respect is an important part of providing quality services. Respect affects everyone: The people you support, their families, and the Direct Support Professionals (DSPs) who support them. As a Qualified Intellectual Disability Professional (QIDP) or other manager you have a significant impact on the culture of the programs you supervise. In this course, you will learn about the importance of creating a culture of respect. You will also learn strategies you can use to do so.
This activity is approved for 1.00 contact hours.
Section 1: Introduction
About This Course
Section 2: Disrespect in the Workplace
An Increase in Disrespect
The Impact on IDD Support Organizations
Treatment of Others Reflects Values
Disrespectful Manager Behaviors
Disrespectful Staff Behaviors
Section 3: Strategies for Building a Culture of Respect
Ways Managers Can Build a Culture of Respect
Work to Develop Your Emotional Intelligence
Coaching and Correcting Disrespectful Staff
Section 4: Conclusion
David Morstad, M.Ed., has served as a Corporate Director of Training, VP/Communications, and is a veteran of nearly forty years in the human services field. He is a Fellow of the American Association on Intellectual and Developmental Disabilities and a sought-after writer and speaker on issues of leadership in the disability field.Expert Reviewer: Diane VanHusen, QIDP
Diane VanHusen received her Bachelor of Arts in Psychology from the State University of New York at Albany. She has over 35 years of experience serving people with intellectual and developmental disabilities and their supporters, including roles as direct support professional, early intervention teacher, IDD case manager, and executive director for an ICF/IID facility. She has developed and provided training on a variety of topics related to intellectual and developmental disability services.
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