Case and Care Management
Hours: 1.00
People with mental health and substance use disorders are at higher risk for undesirable health outcomes and health disparities compared to other parts of the population. There are many factors that can influence an individual’s health outcomes, such as comorbidities, the fragmented healthcare system, or social determinants of health. However, there are also strategies to address those factors, mitigate risks, and prevent undesirable health outcomes. People with mental health and substance use disorders may need extra support to address these issues.
Case management and care management are two approaches that can support integrated care and help clients with multiple needs navigate various systems, reduce healthcare costs, and ultimately improve client health outcomes.
The goal of this course is to provide case management/care management, addictions, behavioral health counseling, marriage and family therapy, psychology, social work, and nursing professionals working in health and human services settings with education about factors that impact health outcomes of the behavioral health population, case and care management, and strategies for comprehensively managing multiple client needs.
People with mental health and substance use disorders are at higher risk for undesirable health outcomes and health disparities compared to other parts of the population. There are many factors that can influence an individual’s health outcomes, such as comorbidities, the fragmented healthcare system, or social determinants of health. However, there are also strategies to address those factors, mitigate risks, and prevent undesirable health outcomes. People with mental health and substance use disorders may need extra support to address these issues. Case management and care management are two approaches that can support integrated care and help clients with multiple needs navigate various systems, reduce healthcare costs, and ultimately improve client health outcomes. The goal of this course is to provide case management/care management, addictions, behavioral health counseling, marriage and family therapy, psychology, social work, and nursing professionals working in health and human services settings with education about factors that impact health outcomes of the behavioral health population, case and care management, and strategies for comprehensively managing multiple client needs.
California Board of Registered Nursing
Provider approved by the California Board of Registered Nursing, CEP# 13791
Nurses will receive 1.00 contact hours for participating in this course.
District of Columbia Board of Nursing
District of Columbia Board of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Nurses will receive 1.00 contact hours for participating in this course.
Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling
Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling (CEBroker Provider #50-290)
This activity is approved for 1.00 contact hours.
National Board for Certified Counselors
Relias, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No.6110. Programs that do not qualify for NBCC credit are clearly identified. Relias , LLC is solely responsible for all aspects of the programs. This activity is approved for 1.0000 contact hours.
Ohio Social Worker Board
Ohio Counselor, Social Worker and Marriage and Family Therapist Board (CEBroker Provider # 50-290)
This activity is approved for 1.00 contact hours.
Florida Board of Nursing
Florida Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
American Nurses Credentialing Center
In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Nurses will receive 1.00 Nursing Contact Hours after successfully completing this course.
Association of Social Work Boards
As a Jointly Accredited Organization, Relias LLC is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Relias LLC maintains responsibility for this course. Social workers completing this course receive 1.00 General continuing education credits.
Course Delivery Format: Asynchronous Distance Learning-interaction includes quizzes with questions and answers, post-tests. This module is Reading-Based Online.
New York State Education Department, Office of the Professions, Division of Professional Licensing Services, Social Work Unit
Relias, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0009.
Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of licensed master social work and licensed clinical social work in New York. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice for an LMSW and LCSW. A licensee who practices beyond the authorized scope of practice could be charged with unprofessional conduct under the Education Law and Regents Rules.
As a provider of online, asynchronous education, some courses offered by Relias Learning are considered “self-study” under section 74.10(c)(2)(ii)(b)(4) of the Commissioner’s Regulations. The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.
Social workers will receive 1.00 continuing education hours for participating in this course. This activity is approved for 1.00 contact hours.
Georgia Board of Nursing
Georgia Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
South Carolina Board of Nursing
South Carolina Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
West Virginia Board of Registered Nursing
West Virginia Board of Registered Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
New Mexico Board of Nursing
New Mexico Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
Arkansas State Board of Nursing
Arkansas State Board Of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Nurses will receive 1.00 contact hours for participating in this course.
South Carolina Board of Social Work Examiners
South Carolina Board of Social Work Examiners (CEBroker Provider 50-290)
Kentucky Board of Nursing
Kentucky Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
Mississippi Board of Nursing
Mississippi Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
North Dakota Board of Nursing
North Dakota Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
West Virginia Board of Social Work
West Virginia Board of Social Work (CEBroker Provider #50-290)
Kentucky Board of Licensure of Marriage and Family Therapists
This activity is approved for 1.00 contact hours.
Commission for Case Manager Certification
This program has been pre-approved by The Commission for Case Manager Certification to provide 1.0000 hours of continuing education credit to CCM® board certified case managers.
Identify factors that impact health outcomes of the behavioral health population and explore barriers to accessing care.
Discuss case management and care management in behavioral health settings.
Recall effective methods for a multidimensional approach for your clients’ total healthcare needs.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Health Disparities and Factors that Impact Health Outcomes
Health Disparities
Social Determinants of Health
Comorbidities
Fragmented Healthcare System
Review
Summary
Section 3: Case and Care Management
Effective Strategies from Case and Care Management
Integrated Care
Advocacy and Empowerment
Review
Summary
Section 4: Effective Methods for a Multidimensional Approach
Multidisciplinary Treatment Teams
Confidentiality
Relationship with Clients
Behavior Change
Review
Summary
Section 5: Conclusion
Course Summary
Course Contributors
Resources
References
Instructor: Jennifer Niles, LCSW, LCAS, CCS-I
Jennifer received her Bachelor’s degrees in Social Work and Criminal Justice from the University of North Carolina at Charlotte and Master’s degree in Social Work with a Certificate in Substance Abuse Studies from the University of North Carolina at Chapel Hill. She has over 13 years of experience providing psychotherapy, counseling, and case management to a variety of populations. Her experiences and clinical interests are centered around addiction treatment, harm reduction, severe mental health conditions, psychosis, LGBTQ+ issues, gender diversity, integrated care, and clinical supervision.
The target audience for this course is: Beginner level Social Workers; Case Managers; Nurses; in the following settings: Health and Human Services.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
