CAHPS Hospice Survey
Hours: 0.75
The Consumer Assessment of Healthcare Providers & Systems (CAHPS®) Hospice Survey is one of several different patient experience surveys administered by the Centers for Medicare and Medicaid Services (CMS). The CAHPS® Hospice Survey gathers information from primary caregivers of deceased hospice patients. The goal of this course is to provide hospice professionals with knowledge of the CAHPS® Hospice Survey and how it is used.
The Consumer Assessment of Healthcare Providers & Systems (CAHPS®) Hospice Survey is one of several different patient experience surveys administered by the Centers for Medicare and Medicaid Services (CMS). The CAHPS® Hospice Survey gathers information from primary caregivers of deceased hospice patients. The goal of this course is to provide hospice professionals with knowledge of the CAHPS® Hospice Survey and how it is used.
District of Columbia Board of Nursing
District of Columbia Board of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Nurses will receive 0.70 contact hours for participating in this course.
American Nurses Credentialing Center
In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Nurses will receive 0.75 Nursing Contact Hours after successfully completing this course.
Georgia Board of Nursing
Georgia Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 0.75 contact hours for participating in this course.
South Carolina Board of Nursing
South Carolina Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 0.75 contact hours for participating in this course.
New Mexico Board of Nursing
New Mexico Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 0.75 contact hours for participating in this course.
Arkansas State Board of Nursing
Arkansas State Board Of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Nurses will receive 0.75 contact hours for participating in this course.
Texas Health and Human Services Commission
Texas HHSC has determined that Relias' submitted training meets or exceeds the minimum standards for HCSSA administrator training in the following categories: Hospice. Texas HHSC also recognizes Relias provides continuing education for administrators and alternate administrators. This activity is approved for 0.7500 contact hours.
Kentucky Board of Nursing
In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Mississippi Board of Nursing
Mississippi Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 0.75 contact hours for participating in this course.
North Dakota Board of Nursing
North Dakota Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 0.75 contact hours for participating in this course.
Describe the purpose of the CAHPS Hospice Survey and how it is administered.
Identify which questions from the CAHPS Hospice Survey compose the eight experience of care quality measures.
Recall how the CAHPS Hospice Survey information is utilized in the Hospice Quality Reporting Program (HQRP).
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: CAHPS Hospice Survey
The Survey Purpose
Administering the Survey and Submitting Results
Survey Exemptions
Review
Summary
Section 3: From Data to Quality Measures
Survey Design
Composite Measures and Survey Questions
Global Measures
Definitions and Data Sets for QMs
Calculating a QM from Survey Data
Review
Summary
Section 4: Hospice Quality Reporting Program
Annual Payment Update Cycle
Preview Reports
Noncompliance and Reconsideration
Reporting on Hospice Compare
Review
Summary
Section 5: Conclusion
Summary
Course Contributor
Resources
References
Susan Heinzerling earned a Bachelor of Science in biology and a Bachelor of Science in nursing from the University of North Carolina at Chapel Hill as well as a Master of Life Sciences in physiology from North Carolina State University. She became a doctoral candidate in immunology at the University of South Alabama. Her research experiences in the biomedical sciences led to an interest in evidence-based practices. Ms. Heinzerling began her nursing career as a medical/surgical nurse. Renal patients in acute care with multiple chronic conditions and repeated hospitalizations inspired her practice of hospice nursing. She has worked as a hospice admissions nurse and a hospice RN case manager in both a large urban setting and a rural community.
The target audience for this course is: Nurses; in the following settings: Hospice.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
