An Administrator's Guide to Housekeeping
Hours: 1.00
First impressions are important. The cleanliness of any health care facility directly impacts its marketability, reputation, and overall functioning. When properly performed, housekeeping in a health care facility is a challenging task, but the end results are well worth the effort. Administrators must ensure that the housekeeping supervisor is not only technically qualified to teach the housekeeping staff, but also has the leadership skills necessary to lead her employees through a difficult but very important service.
First impressions are important. The cleanliness of any health care facility directly impacts its marketability, reputation, and overall functioning. When properly performed, housekeeping in a health care facility is a challenging task, but the end results are well worth the effort. Administrators must ensure that the housekeeping supervisor is not only technically qualified to teach the housekeeping staff, but also has the leadership skills necessary to lead her employees through a difficult but very important service.
Florida Board of Nursing Home Administrators
Florida Board of Nursing Home Administrators (CEBroker Provider # 50-290)
This activity is approved for 1.00 contact hours.
Georgia Nursing Home Administrators Board
Georgia Nursing Home Administrators Board (CEBroker Provider # 50-290)
This activity is approved for 1.0000 contact hours.
North Carolina Department of Health and Human Services Division of Facility Services
This course is approved by the North Carolina Department of Health and Human Services Division of Facility Services - Group Care Licensure Section (NC-DHHS)
Program Sponsor ID #032316
This activity is approved for 1.0000 contact hours.
Florida Assisted Living - General Training
59A-36.011 Staff Training Requirements. Location: Online
California Nursing Home Administrator Program - P type
This educational offering is approved by the California Nursing Home Administrator Program (NHAP) as a Patient Care/Aging ("P" credit) course. Provider # CEP 1701; Course Approval # 1701001-8749/P. This activity is approved for 1.0000 contact hours.
Pennsylvania Personal Care Home Administrators
This activity is approved for 1.0000 contact hours.
National Association of Long Term Care Administrator Boards
This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 1.0000 clock hours. If you have any feedback regarding the NAB approved continuing education programs, send your email to the following address: [email protected]
Describe the characteristics of an excellent housekeeping supervisor.
Describe the duties of a housekeeper.
Discuss the safety precautions associated with housekeeping chemicals.
Describe basic cleaning techniques for various types of rooms and spaces.
Discuss the importance of scheduling within a facility housekeeping department.
Explain methods of ensuring good housekeeping quality within a facility.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: First Impressions
One Chance
Section 3: Background
Housekeeping
Review
Section 4: Staffing
The Housekeeping Supervisor
A Housekeeper
Review
Section 5: The Art of Housekeeping
High Standards
Review
Section 6: Chemical Usage
OSHA
Review
Section 7: Cleaning Procedures: The Basics
Basic Principles
Helpful Hint
Review
Section 8: Equipment Cleaning and Care
Routine
Review
Section 9: Common and Public Areas
Lasting Impression
Review
Section 10: Locker and Shower Rooms
Facility Usage
Review
Section 11: Offices
Special Training
Review
Section 12: Healthcare Rooms
Resident Rooms
Helpful Hint
Review
Section 13: Bed and Wheelchair Cleaning
Maintaining Sanitary Conditions
Review
Section 14: General Trash Collection
Trash
Review
Section 15: Schedule and Planning
Departmental Work Schedules
Review
Section 16: Project Work
Special Work
Review
Section 17: Inspections and Quality Assurance
Standards
Review
Section 18: Conclusion
Summary
Course Contributors
Resources
References
Mr. Thompson is currently serving as Director of Facilities with Sodexo Management Services and has a BS in Civil Engineering, an MS in Management, and a Master's in Healthcare Administration. He is a licensed nursing home administrator and has worked in the healthcare industry for more than 25 years. He has been published in various professional publications and taught courses in Facilities Management at Duke University. Before his healthcare experience, he retired as a commissioned officer from the U.S. Navy.Staff Writer: Adam Roesner, BSN
Adam Roesner, BSN has been working with various quality measures optimization since 2013. His experience in program management in both clinical and performance measures allows a unique perspective on the challenge faced by healthcare systems today. Adam has presented trainings on HCAHPS programs for sales forces and executive leadership alike, and has managed various skin health and HCAHPS educational programs and bundles for acute, post-acute, and IDN facilities.
The target audience for this course is: Administrators; in the following settings: Post-Acute Care.
F921
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
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If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
