Some residents in long-term care homes may exhibit responsive behaviours that cause harm or threaten to harm staff members, themselves, or others. Responsive behaviours represent how a resident’s actions, words, and gestures are a response to something important about their personal, social, or physical environment. Aggressive behaviours, which are a type of responsive behaviour, occur when residents act in a combative, hostile, or harmful way toward others. Aggressive behaviours can put the health and safety of the people around them at risk (Murray Alzheimer Research and Education Program, n.d.). Some acts of resident aggression occur unexpectedly, while others occur following a pattern of actions or events. An aggressive resident may first become agitated, annoyed, uneasy, or uncomfortable, and then engage in particular behaviours that precede an act of aggression. Additionally, you will learn which residents are likely to become aggressive and the triggers that can cause this behaviour. Finally, you will learn the basic approaches and interventions to deal with and protect yourself and others from aggressive residents.