About Caregiver Conduct
Understanding and following the written and general rules of conduct provides caregivers a foundation to build upon. Conduct involves much more than providing quality care. It involves maintaining professional boundaries; reporting abuse, misconduct, and misappropriation; and engaging in ethical and professional behaviors. This course discusses proper employee conduct and professionalism when caring for others. It also discusses how to develop and maintain professional relationships with the individuals you care for.
Understanding and following the written and general rules of conduct provides caregivers a foundation to build upon. Conduct involves much more than providing quality care. It involves maintaining professional boundaries; reporting abuse, misconduct, and misappropriation; and engaging in ethical and professional behaviors. This course discusses proper employee conduct and professionalism when caring for others. It also discusses how to develop and maintain professional relationships with the individuals you care for.
California Department of Public Health (CNA)
Relias, LLC is an approved provider of continuing education by the California Department of Public Health, Provider # NAC7001.
The certificate must be retained by the licensee for a period of four (4) years after the course is completed.
This learning activity meets the definition of *** ONLINE *** CEUs. This activity is approved for 1.00 contact hours.
Florida Board of Nursing - Certified Nursing Assistants
This is not an accredited course for professional license renewal. Florida CNAs may use this inservice toward meeting their annual inservice requirement.
This activity is approved for 1.00 contact hours.
Washington State Department of Social and Health Services (ALL Direct Care Workers)
Relias Learning, LLC is approved as a Curriculum Developer by the Washington State Department of Social and Health Services. This activity is approved for 1.0000 contact hours for all WA State Direct Care Workers. Training Provider Code: WA0624. CE Approval Code: CO2235710
Identify at least two common caregiver pitfalls and how to avoid them.
Describe how to build a healthy relationship with the older adults you care for.
Discuss the rules and regulations related to caregiver conduct.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Basic Human Rights
Conduct
Privacy
Abuse
Your Responsibility to Report Abuse
Abuse Scenarios
Review
Summary
Section 3: Communicating to Build Trust
Communicating
Therapeutic Communication
Parts of Communication
Listening
Giving Advice
Building Trust Through Conversation
Communication Scenario
Communication with Coworkers
Review
Summary
Section 4: Your Role as a Caregiver
Conduct with Coworkers
Meeting Basic Human Needs
Professionalism
Caregiver Code of Conduct
Qualities of a Good Caregiver
Review
Summary
Section 5: Conclusion
Course Summary
Course Contributor
References
Kathleen is an SME Writer for the Post-Acute Care team. She has over 36 years of clinical and nursing education. She completed her Bachelor of Science in nursing from Western Governor's University. She has training from the North Carolina Statewide Program for Infection Control and Epidemiology through NCDHHS and the University of North Carolina. Kathleen has worked in long-term care, critical care, acute care, Occupational Health, and nursing education. She recently worked as a Staff Development Coordinator and Infection Control Practitioner in long-term care.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
