A Client's Experience of Trauma-Informed Care
Hours: 1.25
With the shift toward routine incorporation of trauma-informed care in healthcare settings, many professionals are aware of the key components of this approach. However, in the midst of busy day-to-day clinical work, it can be easy to lose sight of the true impact of trauma-informed care on the individual receiving services. For an organization to be trauma-informed they need to realize the widespread impact of trauma, recognize the signs and symptoms of trauma, and respond by integrating knowledge about trauma into policies, procedures, and practices in an effort to resist re-traumatizing clients (Substance Abuse and Mental Health Services Administration [SAMHSA], 2014). The person’s relationship with the environment is as important as their social relationships. Clients’ bodies have immediate responses to the spaces that they are in and the people with whom they interact. For those who have experienced trauma, their body signals a physiological stress response when in environments that feel unsafe. The environment can heighten the body’s stress response or calm it (Grabowska et al., 2021).
This course will provide you with an immersive experience of trauma-informed care from a client's perspective. You will be able to directly experience the impact of both an adherence to trauma-informed principles, as well as the effects of compromised trauma-informed care delivery.
The goal of this course is to provide Addictions, Behavioral Health Counseling, Case Management/Care Management, Marriage and Family Therapy, Nursing, Physicians, Psychology, and Social Work Professionals in healthcare settings with information on how to promote a trauma-informed care environment.
This course is designed to increase your awareness of the client’s perspective on trauma-informed practices. To learn about specific strategies that you and your organization can implement to deliver trauma-informed care, see the courses on this topic in the Relias library.
With the shift toward routine incorporation of trauma-informed care in healthcare settings, many professionals are aware of the key components of this approach. However, in the midst of busy day-to-day clinical work, it can be easy to lose sight of the true impact of trauma-informed care on the individual receiving services. For an organization to be trauma-informed they need to realize the widespread impact of trauma, recognize the signs and symptoms of trauma, and respond by integrating knowledge about trauma into policies, procedures, and practices in an effort to resist re-traumatizing clients (Substance Abuse and Mental Health Services Administration [SAMHSA], 2014). The person’s relationship with the environment is as important as their social relationships. Clients’ bodies have immediate responses to the spaces that they are in and the people with whom they interact. For those who have experienced trauma, their body signals a physiological stress response when in environments that feel unsafe. The environment can heighten the body’s stress response or calm it (Grabowska et al., 2021).
This course will provide you with an immersive experience of trauma-informed care from a client's perspective. You will be able to directly experience the impact of both an adherence to trauma-informed principles, as well as the effects of compromised trauma-informed care delivery. The goal of this course is to provide Addictions, Behavioral Health Counseling, Case Management/Care Management, Marriage and Family Therapy, Nursing, Physicians, Psychology, and Social Work Professionals in healthcare settings with information on how to promote a trauma-informed care environment. This course is designed to increase your awareness of the client’s perspective on trauma-informed practices. To learn about specific strategies that you and your organization can implement to deliver trauma-informed care, see the courses on this topic in the Relias library.
American Psychological Association
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As a Jointly Accredited organization, Relias LLC is approved to offer co-sponsored psychology continuing education by the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA is an associate member of Joint Accreditation for Interprofessional Continuing Education.
District of Columbia Board of Nursing
District of Columbia Board of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Nurses will receive 1.2000 contact hours for participating in this course.
Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling
Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling (CEBroker Provider #50-290)
This activity is approved for 1.25 contact hours.
Illinois Professional Counselor/Clinical Counselor
This activity is approved for 1.25 contact hours.
Kentucky Board of Licensure of Marriage and Family Therapists
This activity is approved for 1.25 contact hours.
National Board for Certified Counselors
Relias, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No.6110. Programs that do not qualify for NBCC credit are clearly identified. Relias , LLC is solely responsible for all aspects of the programs. This activity is approved for 1.25 contact hours.
Ohio Marriage and Family Therapist Board
Ohio Counselor, Social Worker and Marriage and Family Therapist Board
Provider # RTX050401 (CEBroker Provider 50-290)
This activity is approved for 1.25 contact hours
Ohio Professional Counselor Board
Ohio Counselor, Social Worker and Marriage and Family Therapist Board
Provider # RCX100502 (CEBroker Provider: 50-290)
This activity is approved for 1.25 contact hours.
Ohio Social Worker Board
Ohio Counselor, Social Worker and Marriage and Family Therapist Board (CEBroker Provider # 50-290)
This activity is approved for 1.25 contact hours.
Florida Board of Nursing
Florida Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.0000 contact hours for participating in this course.
Oklahoma Licensed Professional Counselors
This activity is approved for 1.25 contact hours.
Oklahoma Licensed Marriage and Family Therapists
This activity is approved for 1.25 contact hours.
Commission for Case Manager Certification
This program has been pre-approved by The Commission for Case Manager Certification to provide 1.0000 hours of continuing education credit to CCM® board certified case managers.
American Nurses Credentialing Center
In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Nurses will receive 1.25 Nursing Contact Hours after successfully completing this course.
Illinois Division of Professional Regulation of Physical Therapists
Relias LLC is an Illinois Physical Therapy Continuing Education Sponsor, number 216.000290. This activity is approved for 1.25 contact hours.
Association of Social Work Boards
As a Jointly Accredited Organization, Relias LLC is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Relias LLC maintains responsibility for this course. Social workers completing this course receive 1.25 Clinical continuing education credits.
Course Delivery Format: Asynchronous Distance Learning-interaction includes quizzes with questions and answers, post-tests. This module is Reading-Based Online.
New York State Education Department, Office of the Professions, Division of Professional Licensing Services, Social Work Unit
Relias, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0009.
Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of licensed master social work and licensed clinical social work in New York. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice for an LMSW and LCSW. A licensee who practices beyond the authorized scope of practice could be charged with unprofessional conduct under the Education Law and Regents Rules.
As a provider of online, asynchronous education, some courses offered by Relias Learning are considered “self-study” under section 74.10(c)(2)(ii)(b)(4) of the Commissioner’s Regulations. The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.
Social workers will receive 1.25 continuing education hours for participating in this course. This activity is approved for 1.25 contact hours.
Florida Board of Psychology
Florida Board Of Psychology (CEBroker Provider #50-290)
Psychologists will receive 1.0000 hours.
Georgia Board of Nursing
Georgia Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.25 contact hours for participating in this course.
New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Mental Health Counselors (MHC)
Relias, LLC, is recognized by New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0011
As a provider of online, asynchronous education, some courses offered by Relias, LLC are considered "self-study". The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.
This activity is approved for 1.25 contact hours.
New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Marriage and Family Therapists (MFT)
Relias, LLC, is recognized by New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Marriage and Family Therapists. #MFT-0009
As a provider of online, asynchronous education, some courses offered by Relias are considered "self-study". The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.
This activity is approved for 1.25 contact hours.
Accreditation Council for Continuing Medical Education
In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Relias LLC designates this enduring activity for a maximum of 1.25 AMA PRA category 1 Credits™. Physicians should only claim credit commensurate with the extent of their participation in the activity.
South Carolina Board of Nursing
South Carolina Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.25 contact hours for participating in this course.
Florida Board of Medicine
Florida Board of Medicine (CEBroker Provider #50-290)
Physicians will receive 1.0000 AMA PRA category 1 Credits™.
West Virginia Board of Registered Nursing
West Virginia Board of Registered Nursing (CEBroker Provider #50-290)
Nurses will receive 1.25 contact hours for participating in this course.
New Mexico Board of Nursing
New Mexico Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.25 contact hours for participating in this course.
Arkansas State Board of Nursing
Arkansas State Board Of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Nurses will receive 1.25 contact hours for participating in this course.
Ohio State Medical Board
State Medical Board of Ohio (CEBroker Provider #: 50-290)
Physicians will receive 1.25 AMA PRA category 1 Credits™.
Louisiana State Board of Medical Examiners
Louisiana State Board of Medical Examiners (CEBroker Provider #: 50-290)
Physicians will receive 1.25 AMA PRA category 1 Credits™.
Mississippi State Board of Medical Licensure
Mississippi State Board of Medical Licensure (CEBroker Provider #: 50-290)
Physicians will receive 1.25 AMA PRA category 1 Credits™.
South Carolina Board of Social Work Examiners
South Carolina Board of Social Work Examiners (CEBroker Provider 50-290)
Kentucky Board of Licensed Professional Counselors
New York State Education Department, Office of the Professions, State Board of Psychology
Kentucky Board of Nursing
Kentucky Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.25 contact hours for participating in this course.
Mississippi Board of Nursing
Mississippi Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.25 contact hours for participating in this course.
North Dakota Board of Nursing
North Dakota Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.25 contact hours for participating in this course.
West Virginia Board of Social Work
West Virginia Board of Social Work (CEBroker Provider #50-290)
South Carolina Board of Examiners for Licensure of Professional Counselors and Therapists
South Carolina Board of Examiners for Licensure of Professional Counselors and Therapists (CEBroker Provider #50-290)
South Carolina Board of Examiners in Psychology
South Carolina Board of Examiners in Psychology (CEBroker Provider #50-290)
New Mexico Medical Board
Physicians will receive 1.25 AMA PRA category 1 Credits™.
South Carolina Board of Medical Examiners
South Carolina Board of Medical Examiners (CEBroker Provider #50-290)
Tennessee Board Of Medical Examiners
Tennessee Board of Medical Examiners (CEBroker Provider #50-290)
Physicians will receive 1.25 AMA PRA category 1 Credits™
Wyoming Board of Psychology
Wyoming Board of Psychology (CEBroker Provider #50-290)
West Virginia Board of Examiners in Counseling
Michigan Board of Nursing
Michigan Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.25 contact hours for participating in this course.
Michigan Board of Psychology
Michigan Board of Psychology (CEBroker Provider #50-290)
Florida Office of School Psychology
Michigan Board of Medicine
Physicians will receive 1.25 AMA PRA category 1 Credits™.
Wyoming Board of Nursing
Wyoming Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.25 contact hours for participating in this course.
Kansas State Board of Nursing
Kansas State Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.25 contact hours for participating in this course.
Tennessee Board of Social Workers
Mississippi Board of Examiners for Social Workers/Marriage & Family Therapists
This activity is approved for 1.5000 contact hours.
American Speech-Language-Hearing Association
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Introductory Level
0.10 ASHA CEUs
Kansas Health Department of Aging and Disability Services (Speech)
Approved for 1.0000 continuing education clock hours for Kansas Speech Pathologists and Audiologists by the Kansas Department of Aging and Disability. Long Term Sponsorship number LTS-S1057. This activity is approved for 1.0000 contact hours.
Louisiana Physical Therapy Board
This course is approved by the Louisiana Physical Therapy Board for 1.2500 Clinical hours.
North Dakota Marriage and Family Therapist Licensing Board
This course has been approved by the North Dakota Marriage and Family Therapy Licensure Board for 1.25 hours of CEU credit.
California Association of Alcohol and Drug Educators
Relias Learning is an approved provider of Continuing Education. Provider number: CP40 910 H 0318 for 1.25 CEHs.
NAADAC, The Association for Addiction Professionals
This course has been approved by Relias LLC, as a NAADAC Approved Education Provider, for 1.25 CE. NAADAC Provider #86124, Relias, LLC is responsible for all
aspects of their programming.
Breining Institute for Registered Addiction Specialists
This activity is approved for 1.25 contact hours.
California Consortium of Addiction Programs and Professionals
Provider approved by CCAPP, Provider number 1S-06-729-0220 for 1.25 CEH's
Missouri Credentialing Board
This activity is approved for 1.25 contact hours.
California Association of DUI Treatment Programs
American Occupational Therapy Association
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Relias LLC is an AOTA Approved Provider of professional development. Course approval ID# APP#0000006467. This Distance Learning-Independent is offered at 0.125 CEUs, Introductory, Professional Issues. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA.
Florida Board of Occupational Therapy
Florida Board of Occupational Therapy (CEBroker Provider #50-290)
Occupational Therapists will receive 1.25 contact hours.
Alabama State Board of Occupational Therapy
Alabama State Board Of Occupational Therapy (CEBroker Provider #50-290).
Occupational Therapists will receive 1.25 contact hours for participating in this course.
Arizona Board of Occupational Therapy Examiners
Arizona Board Of Occupational Therapy Examiners (CEBroker Provider #50-290).
Occupational Therapists will receive 1.25 contact hours for participating in this course.
Georgia State Board of Occupational Therapy
Georgia State Board of Occupational Therapy (CEBroker Provider #50-290)
Occupational Therapists will receive 1.25 contact hours for participating in this course.
South Carolina Board of Occupational Therapy
South Carolina Board Of Occupational Therapy (CEBroker Provider #50-290)
Occupational Therapists will receive 1.25 contact hours for participating in this course.
Louisiana State Board Medical Examiners- Occupational Therapy
Louisiana State Board of Medical Examiners - Occupational Therapy (CEBroker Provider #50-290)
Occupational Therapists will receive 1.25 contact hours for participating in this course.
Mississippi State Department of Health- Occupational Therapy
Mississippi State Department of Health- Occupational Therapy (CEBroker Provider #50-290)
Occupational Therapists will receive 1.25 contact hours for participating in this course.
Oklahoma Board Of Medical Licensure And Supervision - Occupational Therapy
Oklahoma Board Of Medical Licensure And Supervision - Occupational Therapy (CEBroker Provider #50-290)
Occupational Therapists will receive 1.25 contact hours.
Minnesota Board of Marriage and Family Therapy
This activity is approved for 1.25 contact hours.
Clinical supervision courses may only be used to satisfy CE requirements for individuals who are already Board-Approved Supervisors. They may not be used to meet the 30 hour requirement found in minn. Rule 5300.0160.
Massachusetts Association for Marriage & Family Therapy
This activity is approved for 1.25 contact hours.
National Academy of Certified Care Managers
Relias,LLC is approved by the National Academy of Certified Care Managers (NACCM) as a continuing education provider, #18-502RA.
This activity approved for 1.25 CMC contact hours
West Virginia Board of Physical Therapy
This course has been approved by the West Virginia Board of Physical Therapy, approval code REL-F23-052. Approval of this course does not necessarily imply that the WV Board of Physical Therapy supports the views of the presenter or sponsor. This activity is approved for 1.2500 contact hours.
Ohio Chemical Dependency Professionals Board
Ohio Chemical Dependency Professionals Board (CEBroker Provider #50-290)
This activity is approved for 1.25 contact hours.
Content Area: TR1/Treatment
Oklahoma Board of Licensed Alcohol and Drug Counselors
Louisiana Addictive Disorder Regulatory Authority
This activity is approved for 1.25 contact hours.
Michigan Certification Board for Addiction Professionals
Education hours MCBAP-R
This activity is approved for 1.25 contact hours.
Alcohol & Drug Abuse Certification Board of Georgia
This activity is approved for 1.25 contact hours.
Recall at least three specific elements of trauma-informed care that impact individuals receiving behavioral health services.
Identify the cognitive, emotional, physiological, and behavioral impact of a trauma-informed care setting on the person receiving services.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Settings
Settings and Descriptions
Section 3: Clickable Objects
Office Lobby Clickable Objects
Section 4: Character List
Character Names and Descriptions
Section 5: Act 1, Non-Trauma Informed
Act 1, Scene 1: Parking Lot
Act 1, Scene 2: Non-Trauma-Informed Lobby
Act 1, Scene 3: Non-Trauma-Informed Provider’s Office
Transition
Section 6: Act 2,Trauma Informed
Act 2, Scene 1: Trauma-Informed Dialogue
Act 2, Scene 2: Trauma-Informed Dialogue
Act 2, Scene 3: Trauma-Informed Dialogue
Section 7: Insights and Reflection
Emmie’s Experience
Components of Trauma-Informed Care
The Parking Lot
The Office Lobby
The Provider’s Office
Section 8: Conclusion
Course Summary
Course Contributor
Resources
References
Lauren received her Master of Social Work degree from North Carolina State University in Raleigh. She has over 13 years of experience working in case management and counseling. She is a PhD student at North Carolina State University focusing on continuing professional education for adult learners. She is a Licensed Clinical Social Worker, Licensed Clinical Addiction Specialist, and Certified Clinical Supervisor in North Carolina. She has worked in private practice, the Veterans Health Administration, and community-based organizations focusing on serving adults with an emphasis on trauma, addictions, chronic pain, and crisis intervention. She has extensive experience providing clinical supervision services to social workers and addiction professionals. Lauren joined Relias as a behavioral health content writer and subject matter expert in 2021.
The target audience for this course is: Alcohol and Drug Counselors; Beginner level Social Workers; Case Managers; Introductory level Speech and Language Pathologists; Marriage and Family Therapists; Nurses; Occupational Therapists; Physical Therapists; Physicians; Professional Counselors; Psychologists; in the following settings: All Healthcare Settings.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
