Volunteer and Outreach Bundle

This bundle is designed to give volunteers basic training on Cultural Competence and Customer Service focused topics. In these courses you will learn what customer service is, who your customers are, and how to build relationships with customers through everyday interactions while understanding the need for cultural competence in all areas of healthcare. You will practice ways to communicate respect, attentiveness, and empathy in a variety of situations.


Included Courses

Course Details

If you require special accommodations to complete this module, please contact Relias Customer Support here.