20 & 20 Program - 40 Hours
check_box 20 hours of live classroom training
check_box 20 hours of online training
check_box Updated content meets new regulatory requirements
$349.00
2 Live Days - 20 Hours
check_box 20 hours of live classroom training
check_box Register for 2 back-to-back days & SAVE
check_box Updated content meets new regulatory requirements
$259.00
Single Day - 10 hours
check_box 10 hours of live classroom training
check_box Updated content meets new regulatory requirements
$149.00
Steps to Get Recertified
California Requirements
Class Cancellation Policy
Steps to Get Recertified
STEP 1: Register for a class listed on the calendar below.
STEP 2: Attend all sessions to receive a certificate. Review our class attendance and cancellation policy.
STEP 3: Submit your application for renewal to the Department of Social Services.
California Requirements
RCFE and ARF Administrators are required to complete 40 hours of approved continuing education every two years. California Health and Safety Code Sections 1569.16 (RCFE) and 1562.3 (ARF) state that up to half of the required 40 hours of continuing education can be completed online. All of our courses are approved for continuing education by the California Department of Social Services.
Class Cancellation Policy
Cancellations within 24 hours: Course registrations fees are nonrefundable, however you have up to 24 hours following a purchase to cancel the without penalty and receive a full refund after purchase onto your original credit card. Purchase cancellation and refund requests must be made in writing and emailed to [email protected]

Course Transfers from one registered person or course date to another: Upon written request to [email protected] we will gladly transfer registration fees to another course or individual for a $25 transfer fee with at least 48 hours advance notice of the 1st day of class, after which no changes, class transfers, or credits will be allowed. Transfers are limited to one transfer per original registration within a calendar year.
CLOSE close
Steps to Get Recertified
STEP 1: Register for a class listed on the calendar below.
STEP 2: Attend all sessions to receive a certificate. Review our class attendance and cancellation policy.
STEP 3: Submit your application for renewal to the Department of Social Services.
CLOSE close
California Requirements
RCFE and ARF Administrators are required to complete 40 hours of approved continuing education every two years. California Health and Safety Code Sections 1569.16 (RCFE) and 1562.3 (ARF) state that up to half of the required 40 hours of continuing education can be completed online. All of our courses are approved for continuing education by the California Department of Social Services.
CLOSE close
Class Cancellation Policy
Cancellations within 24 hours: Course registrations fees are nonrefundable, however you have up to 24 hours following a purchase to cancel the without penalty and receive a full refund after purchase onto your original credit card. Purchase cancellation and refund requests must be made in writing and emailed to [email protected]

Course Transfers from one registered person or course date to another: Upon written request to [email protected] we will gladly transfer registration fees to another course or individual for a $25 transfer fee with at least 48 hours advance notice of the 1st day of class, after which no changes, class transfers, or credits will be allowed. Transfers are limited to one transfer per original registration within a calendar year.
Recertification Topics
TOPIC A:
Understanding and Maintaining Regulatory Compliance
Keeping up with regulations can be a difficult task for any Administrator. This course is designed to update you on all the regulations that have been changed in the past and present, as well as those that may be changed in the future. It is extremely important to operate your Communities according to Title 22 Regulations and Health and Safety Code. Knowledge of these regulatory changes will help keep residents safe from any harm and avoid costly citations.
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Labor Law: All You Need to Know and What You Must Pay!
California employment law requires all employers to compensate their employees for work completed, according to their job offer letter. This course will help you to gain knowledge on California laws to avoid getting penalized. The goal of labor laws is to equalize the wages that must be given to the employees by the employer. These laws were put in place to protect workers from wrongdoing by their employers. Although labor laws are often misunderstood and wrongfully practiced, this course will give you some knowledge of the basics of labor law. It is important to know that we are not labor law professionals and learners should seek direct information from labor law attorneys.
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TOPIC B:
Facing the Crisis: Discovering and Developing Good Leaders
Gain a better understanding of the importance of having good leaders on your team within the Residential Community. Explore tools and resources for discovering and developing good leaders and identify areas where the administrator can delegate tasks and responsibilities to good leaders. Discover immerging trends and resources with regards to employee recruiting, hiring, training, and retention for your Residential Community. Identify the growing need for good leaders and committed employees during the growing “Caregiver Shortage Crisis.” Consider how to modify or improve recruiting, hiring, training, and retention practices for the Residential Community.
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Emergency Disaster Plan and Preparedness
Gain a better understanding of how a disaster or emergency can happen quickly, with little time to react or prevent harm to your residents and/or staff. Discover how to develop the Emergency Disaster Plan per new regulations HSC 1569.695. Become familiar with various disasters and how they impact the RCFE. Discover how the Emergency Disaster Plan, when followed, can lead to better outcomes. Establish training and drills for various emergency or disaster situations to better prepare staff for potential emergency or disaster situations.
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TOPIC C:
Walking in Our Shoes: Understanding Mental Illness
Understanding the needs of people with mental illnesses can be a very difficult process. If you are accepting residents with these types of conditions, it is very important to know how to handle any situations that may arise. Knowing what the conditions are, how the conditions came to be, what it looks like inside the body (brain), how it affects behaviors and personality, the types of medication prescribed along with any side effects, and ways to communicate to deter an escalation in times of various mood changes. Understanding mental illness can help you to separate the individual from the illness, allowing you to have more empathy and possibly enhancing your ability to create new ways to connect with your residents diagnosed with mental illness.
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Non pharmacological Approach - Psychosocial Needs
Nonpharmacological approaches to challenging behavior constitute the first step in understanding the clients you support. All too often, we reach for the PRN medication instead of taking the time that is needed to understand the true cause for the behavior. The first step in understanding a behavior is to understand the client. If we approach the behavior with the question of, “What is the unmet need?” as well as taking a person-centered approach, many times the medication is unnecessary. Approaching the challenging behavior takes compassion and understanding of the client, which helps to simplify the solution, have a better outcome, and put less stress on both client and careers.
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TOPIC D:
Understanding Dementia-Related Behaviors
Caring for residents with dementia involves the successful management of dementia-related challenging behaviors. Understanding, assessing, and mitigating the challenging behavior of residents with dementia requires: extensive knowledge of the causes and types of dementia and the challenging behaviors associated with it, resident communication and activities to redirect, and management’s role in the complex care of residents with dementia. Possessing a comprehensive knowledge of dementia and the challenging behaviors associated with it enables healthcare professionals in all settings to help residents achieve the best possible quality of life.
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Dementia and Dining: Creating Person-Centered Experiences
Providing residents with mild cognitive impairment (MCI) or dementia adequate support during dining requires intensive, extensive knowledge of dementia and dining services in senior living. This course enables healthcare professionals to create safe, supportive, engaging, and enjoyable dining experiences for memory care residents with various types of dementia at early, mid, or late stage.
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