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Providing quality care is the key to healthcare organizations. This course bundle will provide strategies for elevating the patient experience to meet the patient’s needs, avoid readmissions, and increase accessibility. Chronic care model, budget, time restraint, effective communication, and open-access scheduling will be reviewed so you can implement them into practice. Please check each course for nursing contact hours.Customer Service Standards and Service Recovery for Ambulatory CareEffective Provider to Patient CommunicationImproving Access to Care through Open-Access SchedulingImproving the Patient Experience: A Scenario-Based ChallengeLeveraging the Chronic Care Model to Improve Patient Outcomes and ExperiencePatient Experience in Ambulatory Care