Medical errors are costly and often preventable. You are the front line for recognizing and preventing medical errors. This course closely examines the prevalence and various causes of medical errors and proposes prevention strategies for speech-language pathologists (SLPs) and audiologists. Learners will observe and identify common errors that could occur in their practice settings as well as how to correct and prevent errors and improve patient outcomes.
This course is offered for 0.20 ASHA CEUs (Introductory Level; Professional Area).
Approved for 2.00 continuing education clock hours for Kansas Speech Pathologists and Audiologists by the Kansas Department of Aging and Disability. Long Term Sponsorship number LTS-S1057. This activity is approved for 2.00 contact hours.
Section 1: Introduction
About This Course
Section 2: Medical Errors in SLP and Audiology Practice
Patient Safety Events
Medical Errors in SLP and Audiology Practice
Other Types of SLP or Audiology Medical Errors
Technical Errors vs. Moral Errors
Scope of Practice
Section 3: Preventing Medical Errors
Reasons for Medical Errors
Root Cause Analysis
Common Root Causes of Medical Errors
Healthcare-Associated Infection Errors
5 Steps to Safer Healthcare
Section 4: Improving Outcomes
Clinical Reasoning Skills
Goals and Recommendations
Using Complaints to Prevent Adverse Events
Ask the Patient and Family
Person-Centered Care and Education
Limited English Proficiency
Challenges for Other Special Populations
Another Clinician’s Error
Reporting Medical Errors
Does Everyone Report Medical Errors?
State Reporting Requirements
Keep Up with Latest Practices
Section 5: Conclusion
Susan Almon-Matangos, MS/CCC-SLP, is a certified and licensed speech-language pathologist with over 30 years of experience. She obtained her bachelor's degree in psychology from Jacksonville State University and her Master of Science degree in speech-language pathology from The University of Alabama. She worked with clients of all ages and a variety of diagnostic conditions in school, hospital, skilled nursing facility, outpatient clinic, and home health settings. In her previous role as a national clinical director for a large contract therapy company, she created training programs for physical therapy, occupational therapy, and speech-language pathology related to the clinical rehabilitation needs of older adults in post-acute care. She currently draws upon her expertise in her role at Relias as Lead Subject Matter Expert Writer for Speech-Language Pathology. She is a certified member of the American Speech-Language-Hearing Association and the Pennsylvania Speech-Language-Hearing Association. Disclosure: Susan Almon-Matangos, MS/CCC-SLP discloses the following potential conflict of interests/commercial interests: Relevant Financial Relationship with Relias LLC as a Salaried Employee Relevant Non-Financial Relationship with No Entities Exists as a Contributor
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