Dementia Care: Supporting Families

Dementia Care: Supporting Families 

Caring for a person with dementia requires a special set of skills and knowledge to provide high quality care. In this course, you will learn about dementia. You will also explore the impact of dementia on the family and learn ways to help them manage the challenges dementia can create. The goal of this educational program is to provide non-licensed direct care professionals in any setting with knowledge of the challenges that family members face when their loved one has dementia and ways to cope with those challenges.


Hours: 1.00


Certificates provided by accrediting body (3 Match)

Washington State Department of Social and Health Services (ALL Direct Care Workers)


Relias Learning, LLC is approved as a Curriculum Developer by the Washington State Department of Social and Health Services. This activity is approved for 1.00 contact hours for all WA State Direct Care Workers. Training Provider Code: WA0624. CE Approval Code: CO2034247

Florida Board of Nursing - Certified Nursing Assistants


This is not an accredited course for professional license renewal. Florida CNAs may use this inservice toward meeting their annual inservice requirement.This activity is approved for 1.00 contact hours.

California Department of Public Health (CNA)


Relias, LLC is an approved provider of continuing education by the California Department of Public Health, Provider # NAC7001.

The certificate must be retained by the licensee for a period of four (4) years after the course is completed.

This learning activity meets the definition of *** ONLINE *** CEUs. This activity is approved for 1.00 contact hours.

Course Details

Course Code: REL-PAC-0-DCSF
Hours: 1
Type: Online Course
Content Expiration Date: 3/31/2026
Learning Objectives:
Describe dementia and Alzheimer’s dementia.
Explain the role that family can play in the care process.
Describe the emotions that family members of people with dementia may experience.
List at least three ways to help the family of someone with dementia manage care challenges.

Section 1: Introduction

About This Course

Learning Objectives

Section 2: Dementia, Alzheimer’s Dementia, and the Care Process

Dementia and Alzheimer’s Dementia

Family: Part of the Care Process



Section 3: Emotions and The Grief Process


The Grief Process






Family Struggles in Each Stage



Section 4: Supporting Families

Support Groups

Meet Beth



Communication and Care With Each Stage

Caregiver Burnout

How to Help Family Cope

Changes for Beth and Her Mom

Tips for Family Members

Helpful Strategies for Collaborating with Family



Section 5: Conclusion


Course Contributor



Instructor: Jennifer W. Burks, R.N., M.S.N.

Jennifer W. Burks, R.N., M.S.N. has over 25 years of clinical and teaching experience, and her areas of expertise are critical care and home health. She earned her Bachelor of Science in Nursing from The University of Virginia in 1993 and her Master of Science in Nursing from The University of North Carolina, Greensboro in 1996. Her professional practice in education is guided by a philosophy borrowed from Florence Nightingale’s Notes on Nursing, “I do not pretend to teach her how, I ask her to teach herself, and for this purpose, I venture to give her some hints.” 

Disclosure: Jennifer W. Burks, R.N., M.S.N. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: Direct Care Workers; in the following settings: Post-Acute Care.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form ( or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.