This course is the first of five courses called Creating Community Careers. The material in these courses is based on the work of Griffin-Hammis Associates, and others who are developing more effective ways to support people to find employment. The courses can be used by organizations or staff who are providing assistance to people with disabilities, those recovering from mental illness, or anyone else who needs assistance in finding work. The courses are designed to provide tools for supporting people to create not just jobs, but careers as well. This first course is an introduction to Customized Employment (C. E.). It shows how the new methodologies of C. E. address the challenges of high unemployment rates, especially for people with disabilities, mental health challenges, or complex support needs.
I. SECTION 1. Introduction A. Course Contributors B. About this Course C. Learning Objectives II. SECTION 2. Why We Need a New Approach to Supporting Employment A. Tim, the Tool Guy B. Unemployment and Forgotten Populations C. Underemployment D. Below Poverty Wages E. Unemployment and People Who Need Support: What Can We Do? F. Terry, the Army Nurse G. Unemployment and Beliefs about People with Disabilities H. “Special” Places for People with Disabilities I. Day Programs and Sheltered Workshops J. Changing Beliefs K. Summary III. SECTION 3. The Approach of Supported Employment A. New Approaches to People with Disabilities and Work B. What We Have Learned from the Supported Employment Movement C. Values Shared by Supported Employment and Customized Employment D. Traditional Approaches to Job Leads E. The Attraction of Big Businesses F. Maria and Home World G. Maria and Home World: Rethinking the Approach H. Thinking Outside the Box Store I. Summary IV. SECTION 4. Customized Employment: The Next Technology A. New Solutions to Unemployment B. What Is Customized Employment? C. Customized Employment Practices D. New Approaches: Person-Centered Evaluation E. Discovering Personal Genius: An Overview F. Discovering Personal Genius G. The Discovering Personal Genius Process H. Candace’s Personal Genius I. Summary V. SECTION 5. Job Development Using Customized Employment A. Job Development in Customized Employment B. Resource Ownership C. Resource Ownership: John’s Story D. John’s Story - What Made It Work? E. Job Development Techniques for Customized Employment F. What to Keep in Mind in Customized Job Developing G. Self-Employment or Microenterprise Development H. Considerations about Self-Employment or Microenterprises I. Considerations J. Considerations about Self-Employment or What Makes Customized Employment Different from Traditional Job Development? K. Let’s Review L. Summary VI. SECTION 6. Customized Employment: Frequently Asked Questions (FAQs) A. Customized Employment B. FAQ: Is Customized Employment Just a New Name for Supported Employment? C. Customized Employment - Not Just a New Name for Supported Employment D. FAQ: Isn’t Customized Employment Too Expensive? E. FAQ: Is Customized Employment about Helping People Find Their Dream Job? F. FAQ: Customized Employment Sounds Creative, but What about Today’s Labor Market? G. Customized Employment and the Labor Market H. Bob Needs a Job I. Summary VII. SECTION 7. Put Into Practice A. Using What You Learned B. Creating Your Own Work Portfolio VIII. SECTION 8. Summary A. Summary B. References C. Contact the Authors D. Congratulations
David Hammis is Senior Partner at Griffin-Hammis Associates, a full service consultancy which specializes in building communities of economic cooperation, creating high performance organizations, and focuses on disability and employment. David maintains an ongoing relationship with the Rural Institute at The University of Montana, where he served as Project Director for four employment and Social Security outreach training and technical assistance projects, and now serves as an Organizational Consultant for the Rural Institutes Rural Entrepreneurship and Self-Employment Expansion Design Project. Dave works with organizations nationally and internationally on benefits analysis, supported employment, supported entrepreneurial employment, and employment engineering. Disclosure: David Hammis has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.Instructor: Cary Griffin, MA
Cary Griffin is a Senior Partner at Griffin-Hammis Associates, a full service consultancy which specializes in building communities of economic cooperation, creating high performance organizations, and focuses on disability and employment. Cary maintains a strong relationship with the Rural Institute at The University of Montana, where he served as Director of Adult Community Services & Supports. He is the former Executive Director of the Center for Technical Assistance & Training (CTAT) in Denver. Cary provides training to administrative and direct service level professionals in the rehabilitation field; consultation to businesses and rehabilitation agencies regarding the employment of individuals with significant disabilities; conducts field-initiated research & demonstration; provides family & consumer case consultation; develops resources; and organizational development. Recently, Cary has been instrumental in designing self-employment protocols and training for individuals, agencies, and states. Disclosure: Cary Griffin, MA has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.Instructor: Beth Keeton, MS
Ms. Keeton has worked closely with the state of Florida’s Division of Vocational Rehabilitation (VR) to coordinate the development and implementation of a Self-Employment Certification curriculum. Florida VR has been the first in the nation to make such an extensive commitment to supporting self-employment as a possible outcome for all customers. Beth has served as the point-person for this effort and has been actively involved in all aspects of implementation including: developing the training curriculum; training VR vendors; and providing ongoing technical assistance to VR staff (both state and local), vendors, and customers. Additionally, Beth works with GHA on several other national projects, all of which are geared towards increasing the quantity and quality of employment outcomes through Customized Employment. For the last decade, Beth has provided extensive training and technical assistance throughout the country on positive behavior support, self-employment, customized employment, and benefits analysis. During her time on the various self-employment projects, she has developed expertise in all aspects of business plan development and has discovered a particular affinity for financial planning and Social Security benefits analysis. Disclosure: Beth Keeton, MS has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
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