Introduction to Case Management
Certificates
Course Details
Describe the role of a case manager and the importance of that role.
Identify up to 5 strategies for building relationships to improve case management.
Discuss 6 components of the case management process.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Components of Case Management
Case Management Defined
Role of a Case Manager
The Importance of Case Management
Varying Degrees of Practice
Ethics, Standards, and Certification
Building Relationships to Improve Case Management
Strategies for Building Effective Relationships
Review
Summary
Section 3: Steps in the Case Management Process
Case Management Process
Selection and Involvement
Assessment
Development of Case Management Plan
Implementation of Case Management Plan
Evaluation of Case Management Plan
Completion of Case Management Services
Review
Summary
Section 4: Conclusion
Summary
Course Contributors
Resources
References
Congratulations!
Staff Writer: Kimberly Cobb, MSStephanie received a Master of Social Work degree from Rutgers University in 2007. The majority of her experience has been providing behavioral health counseling and case management in private practice, acute, community, and medical settings. She served as part of the National Health Service Corps from 2016-2018, providing outpatient counseling to underserved populations including military service members and their families. Stephanie has designed and provided training on topics such as LGBTQIA+ sensitivity, youth suicide prevention, and how to provide in-community services for adults with intellectual and developmental disabilities.
Disclosure: Stephanie L. Furness, MSW, LCSW has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Mrs. Cobb is a Lead SME Writer/Trainer at Relias. Her primary writing responsibilities are in the Health and Human Services vertical, in the content areas of public safety and behavioral health. Mrs. Cobb is also the onboarding trainer for new Relias staff joining the Content Department. Mrs. Cobb has a Bachelor of Science Degree in Correctional and Juvenile Justice Studies and a Master of Science Degree in Criminal Justice. She has over 24 years of experience working in criminal and juvenile justice. Her work includes direct service, research, and training and technical assistance. She was the statewide evaluator for the Commonwealth of Kentucky for adult, juvenile, and family drug courts; a Research Associate for the American Probation & Parole Association providing training and technical assistance to Native American Nations/Alaska Native Villages on systemic criminal and juvenile justice initiatives; and a Research Administrator for the University of Kentucky.
Disclosure: Kimberly Cobb, MS has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
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All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
