Individual and Organizational Approaches to Multicultural Care

Individual and Organizational Approaches to Multicultural Care 

Within the last century the concept of health has expanded beyond the mere criteria of the presence or absence of illness. “Health” is now conceptualized as part of an overall notion of wellness, which includes social, economic, and psychological wellbeing (Harris, 2010). This broad conception of health was codified decades ago in the World Health Organization’s definition of health as “a state of complete physical, mental, and social well-being, rather than merely the absence of disease or infirmity” (WHO, 1948).

The orienting concept of wellness suggests that in order to improve the health of individuals, we must begin to think and conceptualize in terms of a healthy society. Yet, if larger social structures are often barriers to the attainment of health and wellness for certain communities, how can healthcare professionals influence those systems?

This course presents an overview of multicultural care and service delivery. You will be guided through the national standards in the United States for working with individuals from diverse backgrounds and cultures, along with key concepts that relate to your role in the alleviation of health disparities. Examples of individual and organizational applications of multicultural care will help you to apply these concepts in your own setting. You will learn about ways that you and your organization can improve quality of care by considering health literacy, cultural responsiveness, and structural disparities.



$15.00

Hours: 1.25
REL-BHC-0-IOAMC

Certificates

Certificates provided by accrediting body (42 Match)

California Board of Registered Nursing

1.25 HOURS


Provider approved by the California Board of Registered Nursing, CEP# 13791

Nurses will receive 1.25 contact hours for participating in this course.

American Nurses Credentialing Center

1.25 HOURS


Relias, LLC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Nurses will receive 1.25 contact hours for participating in this course.

Association of Social Work Boards

1.25 HOURS


Relias, LLC, #1273, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Relias LLC maintains responsibility for this course. ACE provider approval period: 02/10/2018-02/10/2021.

Course Delivery Format: Asynchronous Distance Learning-interaction includes quizzes with questions and answers, post-tests. This module is Reading-Based.

Social workers completing this course receive 1.25 General continuing education clock hours.

Accreditation Council for Continuing Medical Education

1.25 HOURS


Relias LLC is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

Relias LLC designates this enduring material activity for a maximum of 1.25 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

District of Columbia Board of Nursing

1.2 HOURS


DC-RN -- District of Columbia Board of Nursing Approved Continuing Education program (CE Provider #50-290).

Nurses will receive 1.20 contact hours for participating in this course.

Florida Board of Nursing

1.0 HOURS


Florida Board of Nursing CE Provider #: 50-290

Nurses will receive 1.00 contact hours for participating in this course.

Georgia Board of Nursing

1.25 HOURS


Georgia Board of Nursing CE Provider #: 50-290

Nurses will receive 1.25 contact hours for participating in this course.

South Carolina Board of Nursing

1.25 HOURS


This program was approved by the South Carolina Board of Nursing Approved Continuing Education Program (CE provider #50-290) CE Broker Course # 20-[Custom_Code]

West Virginia Board of Registered Nursing

1.25 HOURS


New Mexico Board of Nursing

1.25 HOURS


New Mexico Board of Nursing (CEBroker Provider # 50-290)

This course awards 1.25 contact hours upon successful completion.

Arkansas State Board of Nursing

1.25 HOURS


Florida Board of Medicine

1.25 HOURS


Florida Board of Medicine CE Provider #: 50-290

Ohio State Medical Board

1.25 HOURS


State Medical Board of Ohio CE Provider #: 50-290

Louisiana State Board of Medical Examiners

1.2 HOURS


Louisiana State Board of Medical Examiners (CEBroker Provider #: 50-290)

Mississippi State Board of Medical Licensure

1.25 HOURS


Mississippi State Board of Medical Licensure (CEBroker Provider #: 50-290)

American Psychological Association

1.25 HOURS


Relias, LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Relias, LLC maintains responsibility for this program and its content.

Florida Board of Psychology

1.2 HOURS


Florida Physician Assistants

1.25 HOURS


Ohio Social Worker Board

1.25 HOURS


Provider # RST050401 290 This activity is approved for 1.25 contact hours.

New York State Education Department, Office of the Professions, Division of Professional Licensing Services, Social Work Unit

1.25 HOURS


Relias, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0009.

Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of licensed master social work and licensed clinical social work in New York. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice for an LMSW and LCSW. A licensee who practices beyond the authorized scope of practice could be charged with unprofessional conduct under the Education Law and Regents Rules.

As a provider of online, asynchronous education, some courses offered by Relias Learning are considered “self-study” under section 74.10(c)(2)(ii)(b)(4) of the Commissioner’s Regulations. The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.

Social workers will receive 1.25 continuing education hours for participating in this course. This activity is approved for 1.25 contact hours.

South Carolina Board of Social Work Examiners

1.25 HOURS


South Carolina Board of Social Work Examiners (CEBroker Provider 50-290)

Illinois Professional Counselor/Clinical Counselor

1.25 HOURS


This activity is approved for 1.25 contact hours.

Illinois, Department of Financial and Professional Regulation, Marriage and Family Therapist Continuing Education Sponsor

1.25 HOURS


This activity is approved for 1.25 contact hours.

Ohio Marriage and Family Therapist Board

1.25 HOURS


CE Provider #RTX050401 for Marriage and Family Therapists:State of Ohio Counselor , Social Worker, and Marriage and Family Therapist Board.
CEBroker Provider 50- 290.

Ohio Professional Counselor Board

1.25 HOURS


Provider # RCX100502 290
This activity is approved for 1.25 contact hours.

National Board for Certified Counselors

1.25 HOURS







Relias, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No.6110. Programs that do not qualify for NBCC credit are clearly identified. Relias , LLC is solely responsible for all aspects of the programs. This activity is approved for 1.25 contact hours

New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Mental Health Counselors (MHC)

1.25 HOURS


Relias, LLC, is recognized by New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0011

As a provider of online, asynchronous education, some courses offered by Relias, LLC are considered "self-study". The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.

This activity is approved for 1.25 contact hours.

New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Marriage and Family Therapists (MFT)

1.25 HOURS


Relias, LLC, is recognized by New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Marriage and Family Therapists. #MFT-0009

As a provider of online, asynchronous education, some courses offered by Relias are considered "self-study". The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.

This activity is approved for 1.25 contact hours.

California Association of Alcohol and Drug Educators

1.25 HOURS


Relias Learning is an approved provider of Continuing Education. Provider number: CP40 910 H 0318 for 1.25 CEHs.

Louisiana Addictive Disorder Regulatory Authority

1.25 HOURS


This activity is approved for 1.25 contact hours.

Michigan Certification Board for Addiction Professionals

1.25 HOURS


Education hours MCBAP-R
This activity is approved for 1.25 contact hours.

NAADAC, The Association for Addiction Professionals

1.25 HOURS


This course has been approved by Relias LLC, as a NAADAC Approved Education Provider, for 1.25 CE. NAADAC Provider #86124, Relias, LLC is responsible for all
aspects of their programming.

Breining Institute for Registered Addiction Specialists

1.25 HOURS


This activity is approved for 1.25 contact hours.

California Consortium of Addiction Programs and Professionals

1.25 HOURS


Provider approved by CCAPP, Provider number 1S-06-729-0220 for 1.25 CEH's

Missouri Credentialing Board

1.25 HOURS


This activity is approved for 1.25 contact hours.

California Association of DUI Treatment Programs

1.25 HOURS


Ohio Chemical Dependency Professionals Board

1.25 HOURS


This activity is approved for 1.25 contact hours. Content Area: C4

Canadian Addiction Counsellors Certification Federation

1.25 HOURS


National Alliance for Direct Support Professionals

1.25 HOURS


This activity is approved for 1.25 contact hours.

Illinois Alcohol and Drug Abuse Professional Certification Association

1.25 HOURS


Categories Counselor II, Preventionist II, CARS II, CODP II, PCGC II, CCJP II, CRSS II, CPRS II, MAATP II, NCRS II, CFPP II, CVSS II
This activity is approved for 1.25 contact hours.

Oklahoma Board of Licensed Alcohol and Drug Counselors

1.25 HOURS


Connecticut Certification Board

1.25 HOURS


This activity is approved for 1.25 contact hours.

Course Details

Course Code: REL-BHC-0-IOAMC
Hours: 1.25
Type: Online Course
Content Expiration Date: 10/31/2022
Learning Objectives:
Identify ways individual healthcare providers can approach working with culturally diverse populations to reduce health disparities.
Describe organizational applications of the national Culturally and Linguistically Appropriate Service (CLAS) standards.
Summarize the types of challenges faced by healthcare providers that create obstacles to the cultivation of cultural responsiveness.

Outline:
Section 1: Introduction

About This Course

Learning Objectives

Section 2: Concepts of Multicultural Care

Meet Dr. Longhetti

Concepts of Multicultural Care

What Is Health Literacy?

Can You Improve Your Communication Style?

Reducing Healthcare Disparities

What Is Cultural Adaptation?

More about Cultural Adaptation

Quick Check

Collaboration and the Multidisciplinary Team (MDT)

Impact of the MDT

Additional Benefits of the MDT

Elements of Managing the MDT

Remember Dr. Longhetti?

Review

Summary

Section 3: Organizational Strategies to Increase Multicultural Care

Meet Gabriella

Culturally and Linguistically Appropriate Services

Cultivating a Workforce (CLAS Standards 1-4)

First Steps

What Does This Mean for You?

Decreasing Barriers to Treatment Services (CLAS Standards 5-8)

Survival Language

Ways to Publicize Language Services

Quick Check

Evaluating Outcomes (CLAS Standards 9-11)

The Cultural Audit

Accurate Evaluation of Outcomes

Other Concerns

Meet Sushma

Building Community Partnerships (CLAS Standards 12-15)

Opportunities

Community Considerations

Review

Summary

Section 4: Health and the Alleviation of Health Disparities

The Importance of Wellness

Multidimensional Healthcare

Models of Health: Medical vs. Wellness

Quick Check

From Cultural Competency to Structural Competency

Aims of Structural Competency

Challenges for Healthcare Providers

Quick Check

Remember Gabriella?

Summary

Section 5: Conclusion

Summary

Course Contributors

Resources

References

Congratulations!

Staff Writer: Katy Kunst, MBA, QIDP
Katy Kunst received her Bachelor of Arts in Psychology from the University of North Carolina at Chapel Hill, and her Master of Business Administration from Elon University. She has 14 years of experience serving people with intellectual and developmental disabilities and their supporters, including roles as direct support professional, program director, and training facilitator. She has created and facilitated training on topics including non-violent crisis interventions, person-centered planning, cultural competence, quality service delivery, regulatory compliance, and a variety of topics related to IDD services. Disclosure: Katy Kunst, MBA, QIDP has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Instructor: Stephanie L. Furness, MSW, LCSW

Stephanie received a Master of Social Work degree from Rutgers University in 2007. The majority of Stephanie's experience has been providing mental health counseling and case management in private practice, inpatient behavioral health, community, and medical settings. She served as part of the National Health Service Corps from 2016-2018, providing outpatient counseling to underserved populations including military service members and their families. Stephanie has designed and delivered workshops on relevant topics such as LGBTQIA+ sensitivity, youth suicide prevention, and how to provide in-community services to individuals with intellectual and developmental disabilities.

Disclosure: Stephanie L. Furness, MSW, LCSW has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: Entry level Psychologists; Intermediate level Alcohol and Drug Counselors; Intermediate level Marriage and Family Therapists; Intermediate level Professional Counselors; Intermediate level Social Workers; Nurses; in the following settings: Health and Human Services.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support here.