Outline:
Chapter: 1 - Why Do You Need to Know More About Your Laundry Operation? Chapter: 2 - Why is Personal Laundry Important to a Well-Organized and Efficient Laundry Operation? Chapter: 3 - What Do You Need to Know About General Housekeeping Within a Laundry Facility? Chapter: 4 - What Energy and Cost Savings Can You Attain by Operating a Laundry Properly? Exam

Jim has a BS in Civil Engineering, an MS in Management, and a master's degree in Healthcare Administration. He is a licensed nursing home administrator and has worked in the healthcare industry for more than 30 years. He has been published in various professional publications and teaches a course in Facilities Management at Duke University. He is a licensed nursing home administrator and a degreed engineer. Jim graduated from the University of Illinois with a Civil Engineering degree which enabled him to serve in various Facilities Manager positions during his professional career. His expertise includes knowledge and experience in the areas of maintenance, housekeeping, laundry, grounds, security, transportation, and construction management. Before working in healthcare, he was a commissioned officer in the U.S. Navy.

Disclosure: James J. Thompson, MHA, NHA has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.

Ms. Wicklin has a BS in Nursing, an MS in Education, and an MS in Health Informatics. She has held positions as Assistant Nurse Manager, Assistant Professor of Nursing, Informatics Consultant, and Webmaster. She has been creating Web-based courseware for healthcare workers for more than 10 years. Disclosure: Nancy Wicklin, RN, MS has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.