The third part of this course presents the skills necessary to conduct an effective performance evaluation, correct poor performance, delegate assignments, and provide on-the-job training.
Section 1: Introduction
About This Course
Section 2: Performance Evaluations
Formal and Informal Evaluations
The Halo Effect
Step 1: Preparing for the Evaluation
Sample LPN Supervisor Review Notes
Sample Employee Self-evaluation Form
Step 2: Preparing the Evaluation Report
Step 3: The Evaluation Interview and Discussion
Watch Your Language!
Do Your Homework
Section 3: Motivation and Personal Needs
Maslow’s Hierarchy of Needs
Internal vs. External Motivation
Keys to Motivation
Section 4: Correcting Poor Performance
Five Steps of Correcting
Positive and Negative Approaches
Section 5: On-the-job Training
When Training Is the Solution
Unstructured vs. Structured OJT
Job Task Analysis
The OJT Environment
Section 6: Principles of Delegation
Factors to Consider
Examples of Poor Delegation
The Ten Commandments of Delegation
Section 7: Conclusion
Jennifer W. Burks is a Curriculum Designer in Post-Acute Care for Relias. She has over 25 years of clinical and teaching experience, and her areas of expertise are critical care and home health. She earned her Bachelor of Science in Nursing from The University of Virginia in 1993 and her Master of Science in Nursing from The University of North Carolina, Greensboro in 1996. Her professional practice in education is guided by a philosophy borrowed from Florence Nightingale's Notes on Nursing, "I do not pretend to teach her how, I ask her to teach herself, and for this purpose, I venture to give her some hints." Disclosure: Jennifer W. Burks, M.S.N., R.N. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.Expert Reviewer: Amy Hinson, RN, BSN
Amy Hinson, R.N., B.S.N. has been an R.N. for 21 years and just recently finished her B.S.N. at University of Kentucky with a scholarship through her employer. She has worked in the ER, PCU/ICU, trauma, L&D, ortho, neuro, palliative care, and is now nearing her 12th year at a critical illness recovery hospital where she is a leader. She resides in Pace Florida with her husband Clint, an R.N. also, their 8-year-old son, Seth, a dog, a cat, a hamster, and 2 chickens. Disclosure: Amy Hinson, RN, BSN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
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