Course Code: REL-ALL-0-WCM
Type: Online Course
Content Expiration Date: 6/30/2025
Describe the difference between coaching and mentoring.
List 2 skills required to be an effective coach and 2 skills of an effective mentor.
Explain the complementary relationship between managers and their staff who are coaching or mentoring employees.
Section 1: IntroductionExpert Reviewer:
About This Course
Section 2: What Are Coaching and Mentoring?
Reflection and Types of Coaching and Mentoring
Coaching and Mentoring: Different Types
Coaching Characteristics and Competencies
Mentoring Characteristics and Competencies
How Coaching and Mentoring Complement Management
Understanding Your Employees
Section 3: The Coaching and Mentoring Processes
Stages of the Coaching Process
Expectations and Performance
Analyze the Problem
Conduct the Coaching Session
A Coaching Example: Meet David
Section 4: Conclusion
David A. Winter, MBA, SPHR, SHRM-SP
Mr. Winter received an MBA from the University of Richmond and a BA in Psychology from the University of Virginia. He is certified as a Senior Professional in Human Resources by the Human Resources Certification Institute and as a Senior Certified Professional by the Society for Human Resource Management. Mr. Winter has served as an HR executive in a variety of business settings and has more than 30 years of experience as a human resources practitioner. He is currently the president of an HR consulting firm focused on HR strategy and leadership, organizational and individual development, coaching, and training.
Disclosure: David A. Winter, MBA, SPHR, SHRM-SP has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
The target audience for this course is: Human Resource Professional; in the following settings: All Healthcare Settings.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
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All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here