Introduction to Medication Management

Introduction to Medication Management 

This course introduces the learner to the basics of medication management. The effects of age as it relates to the processing, quantity, and effects of medications are presented. The six rights of medication service and the rights of the person for whom the medication is prescribed are discussed. Strategies for a safe and efficient medication service are reviewed, and learners are instructed on the many methods of medication delivery.


Hours: 1.00


Certificates provided by accrediting body (1 Match)

Washington State Department of Social and Health Services (ALL Direct Care Workers)


Relias Learning, LLC is approved as a Curriculum Developer by the Washington State Department of Social and Health Services. This activity is approved for 1.00 contact hours for all WA State Direct Care Workers. Training Provider Code: WA0624. CE Approval Code: CE1933923

Course Details

Course Code: REL-PAC-0-MEDI301
Hours: 1
Type: Online Course
Content Expiration Date: 12/31/2020
Learning Objectives:
Realize the importance of medications
Understand the challenges faced in medicating the elderly
Take actions to make sure medication is taken correctly
Understand the importance of medications
Know actions you can take to help your clients maintain their well-being
Prepare the medication workstation
Be mentally prepared to assist with medications
Assist with different types of medications
Identify the six rights of a medication service
Individual rights of a person who is prescribed medication


  1. Introduction

  2. Medication Challenges

    1. Elderly as consumers

    2. Prescription vs over the counter

    3. Physiological changes

    4. Mask symptoms of reactions or interactions

    5. Side effects

  3. Medication and disease in the elder adult

    1. Multiple providers

    2. Multiple pharmacies

    3. Incorrect consumption

    4. Medication organizer

    5. Learning engagement: Complete the statement

  4. Six rights of medication service

    1. Right Drug

    2. Right Dose

    3. Right Time

    4. Right Route

    5. Right Person

    6. Right Documentation

  5. Designated medication area

    1. Clean

    2. Organized

    3. Well stocked

    4. Sink

  6. Shift preparation

    1. Resident or client preferences

    2. Assistance window of time

  7. Medication work strategies

  8. Preparing to assist

    1. Knowledge

    2. Flexibility

    3. Resourcefulness

    4. Detail oriented

    5. Dedication

  9. Methods of medication delivery

    1. Prepare supplies

    2. Six rights

    3. Wash hands

    4. Prepare medications

    5. Identify resident or client

    6. Assist

    7. Clean up

    8. Document

      1. Oral

      2. Eye drops

      3. Ear drops

      4. Topical medication

      5. Learning engagement: true/false questions

      6. Nasal sprays/drops

      7. Inhalers

      8. Nebulizers

  10. Final steps

    1. Monitor side effects and adverse drug reactions

    2. Establish a process

    3. Learning engagement: drag and drop methods of medication delivery

  11. Individual medication rights

    1. Right to refuse

    2. Right to be informed about the medication

    3. Right to not be chemically restrained

  12. Additional tips

    1. Clean up prep work area

    2. Lock medication area

    3. Close medication administration record

    4. Double check

    5. Privacy

    6. Do not leave medication unattended

  13. Conclusion

Instructor: Holly Carlson, MS, RN, CCRN
Holly Carlson, MS, RN, CCRN, was a subject matter expert for Relias. She has 25 years of healthcare experience in both acute and post-acute healthcare environments. Her experience includes leadership and management across the healthcare spectrum. She has owned and operated an assisted living business. Carlson's clinical practice includes acute care, long-term acute care, home health and hospice. Carlson has served for over a decade in various board positions for State Nursing Associations, including president. She has been a nurse planner for multiple continuing education events and has experience as a leader in the design and implementation of an ANCC-CNE accredited approver unit for a multi-state nursing consortium. Carlson is certified as Critical Care Registered Nurse.    Disclosure: Holly Carlson, MS, RN, CCRN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form ( or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.