Staffing Skills for Successful Administrators - California

Staffing Skills for Successful Administrators - California 

The purpose of this course is to familiarize the learner with management and supervisory skills related to staffing. A good company is only as good as its employees. This course will engage learners in learning how to recruit, select, hire, train, and motivate employees. Information on how to provide performance corrections and terminate an employer/employee relationship will be presented. A review of the California regulations specific to personnel records and staffing schedules in provided.

$20.00

Hours: 2.00
REL-PAC-0-SSSA-C

Certificates

Certificates provided by accrediting body (4 Match)

California Department of Social Services Residential Care Facilities for the Elderly

2.0 HOURS


Relias, LLC is approved by the California Department of Social Services as a Continuing Education Training Program Vendor to provide Continuing Education training courses to administrators of residential care facilities for the elderly.

Vendor/Provider # 2000224-740-2;
Approval # 224-0242-32832.

This activity is approved by the California Department of Social Services for 2.00 contact hours.

California Department of Social Services Adult Residential Facilities

2.0 HOURS


Relias, LLC is approved by the California Department of Social Services as a Continuing Education Program Vendor to provide Continuing Education training courses to administrators of Adult Residential Facilities.

Vendor/Provider # : 2000224-735-2
Approval # 224-0242-32830

This activity is approved by the California Department of Social Services for 2.00 contact hours.

California Department of Social Services Group Homes

2.0 HOURS


Relias, LLC is approved by the California Department of Social Services as a Continuing Education Program Vendor to provide Continuing Education training courses to administrators of Group Homes.

Vendor/Provider # : 2000224-730-2
Approval # 224-0242-32831

This activity is approved by the California Department of Social Services for 2.00 contact hours.

California Nursing Home Administrator Program - non-P type

2.0 HOURS


This educational offering is approved by the California Nursing Home Administrator Program (NHAP) for full credit as a course relating directly to duties, functions, or responsibilities of the nursing home administrator. Provider # CEP 1701; Course Approval # 1701002-7309. This activity is approved for 2.00 contact hours.

Course Details

Course Code: REL-PAC-0-SSSA-C
Hours: 2
Type: Online Course
Content Expiration Date: 7/31/2023
Learning Objectives:
Recognize a job description based on a job analysis and identification of ideal characteristics.
State ways to recruit potential candidates.
Identify methods to interview potential candidates, including acceptable and unacceptable employment inquiries.
Explain what is important to include in an employee orientation.
Identify approaches for delivering training materials, including ways to improve retention of the material.
Recall regulatory requirements related to personnel records and scheduling.
List factors that motivate employees.
Name ideas one can do to motivate staff to be the best they can be.
Recognize steps to follow when providing an employee with a performance correction.
List recommendations to follow when terminating an employee for performance- and non-performance-related reasons.

Outline:
Hour One I. Introduction II. Learning Engagement Activity: Pretest III. Learning Engagement Activity: Reflection – cost of staff turnover IV. Case Scenarios V. Determine the Right Staff a. Job analysis 1. Duties and tasks 2. Environment 3. Tools and equipment 4. Relationships 5. Requirements b. Ideal characteristics and attitudes c. Four principles of smart hiring d. Learning Engagement Activity: Questions (multiple choice) e. Components of an excellent job description 1. Job summary 2. Essential duties and responsibilities 3. Required knowledge, skills and abilities 4. Required education and experience 5. Physical demands or working conditions 6. Dated signatures f. Learning Engagement Activity: Questions (multiple choice) VI. Recruit, Interview, and Hire a. Recruiting 1. Finding potential candidates b. Interviewing skills 1. Basics 2. Be legal 3. Standardized 4. Interview suggestions c. Hiring 1. Employee orientation i. Why on-boarding is so important ii. Culture and belonging d. Learning Engagement Activity: Questions (scenario based multiple choice) VII. Conduct good training a. How people learn b. Training methods c. Required training d. Discrimination e. Diversity f. Learning Engagement Activity: (scenarios about learning) Hour Two VIII. Keeping good records a. Legal requirements b. Personnel records 1. A comparison between settings – AFR, GH, RCFE i. Criminal record check ii. Legal and tax related iii. TB screening iv. First aid v. Education/training vi. Performance reviews vii. And more c. Staffing records 1. Scheduled 2. Actual hours d. Wages/overtime e. Learning Engagement Activity: Questions (multiple choice) IX. Maintaining sufficient staff a. Staffing requirements b. Staffing models c. Learning Engagement Activity: Questions (multiple choice) X. Employee motivation a. Foundation for motivation 1. Demand outstanding customer service 2. Foster a positive culture 3. Provide proper preparation and training 4. Hold staff meetings 5. Don’t rely on bonuses and incentives b. Motivational research c. Specific motivational ideas d. Learning Engagement Activities: Case examples, select motivational ideas XI. Prepare performance corrections a. Identifying concerns b. Clear expectations c. Tips for corrections XII. Job termination a. Legal requirements b. Termination recommendations XIII. Summary and Conclusion XIV. Final Exam (posttest)

Instructor: Cynthia McDaniel, MSN, RN
Cynthia McDaniel MSN RN, is a nurse and administrative consultant in long term care. She is the CEO of ElderWise Inc, a senior living consulting and education group. Cynthia has worked as a nurse consultant for the States of Oregon and Washington,  a geriatric care manager, a regional director of clinical operations for a senior living company, and an assistant professor at Oregon Health & Science University School of Nursing. Her research in assisted living focused on the characteristics of residents in assisted living communities and the role of the nurse in assisted living. Cynthia holds a Master's of Science in Nursing from Gonzaga University in nursing education. She is a Fellow of the Sigma Theta Tau/John A. Hartford Foundation Geriatric Nursing Leadership Academy.  Disclosure: Cynthia McDaniel, MSN, RN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Instructor: Holly Carlson, MS, RN, CCRN
Holly Carlson, MS, RN, CCRN, was a subject matter expert for Relias. She has 25 years of healthcare experience in both acute and post-acute healthcare environments. Her experience includes leadership and management across the healthcare spectrum. She has owned and operated an assisted living business. Carlson's clinical practice includes acute care, long-term acute care, home health and hospice. Carlson has served for over a decade in various board positions for State Nursing Associations, including president. She has been a nurse planner for multiple continuing education events and has experience as a leader in the design and implementation of an ANCC-CNE accredited approver unit for a multi-state nursing consortium. Carlson is certified as Critical Care Registered Nurse.    Disclosure: Holly Carlson, MS, RN, CCRN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Instructor: Jennifer Mensik, PhD, MBA, RN, NEA-BC, FAAN
Jennifer S. Mensik, PhD, MBA, RN, NEA-BC, FAAN is currently the Division Director of Care Management at Oregon Health and Science University in Portland Oregon and an instructor for Arizona State University College of Nursing and Health Innovation. Jennifer previously served as vice president for CE Programming at OnCourse Learning and currently serves as a Consultant for OnCourse Learning. Dr. Mensik earned a PhD in Nursing from the University of Arizona College of Nursing with a major focus in health systems and a minor in public administration from the Eller College of Management. Disclosure: Jennifer Mensik, PhD, MBA, RN, NEA-BC, FAAN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support here.