Building Healthy Therapeutic Relationships
Hours: 2.00 - 2.30
The importance of a strong therapeutic relationship rests in the findings that this relationship has been consistently identified as a moderate, but robust predictor of positive outcomes among clients and among one of the strongest predictors of treatment success documented by empirical research (Horvath, Del Re, Fluckiger, & Symonds, 2011). It is difficult, however, to develop a strong therapeutic relationship without effective therapeutic communication. This course presents the major components of the therapeutic relationship followed by a review of counselor characteristics and counseling skills and strategies that you can incorporate in your treatment with clients. This course will also discuss specific challenges counselors face in developing strong relationships with their clients and how to overcome them. T
The importance of a strong therapeutic relationship rests in the findings that this relationship has been consistently identified as a moderate, but robust predictor of positive outcomes among clients and among one of the strongest predictors of treatment success documented by empirical research (Horvath, Del Re, Fluckiger, & Symonds, 2011). It is difficult, however, to develop a strong therapeutic relationship without effective therapeutic communication. This course presents the major components of the therapeutic relationship followed by a review of counselor characteristics and counseling skills and strategies that you can incorporate in your treatment with clients. This course will also discuss specific challenges counselors face in developing strong relationships with their clients and how to overcome them. T
National Board for Certified Counselors
Relias, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No.6110. Programs that do not qualify for NBCC credit are clearly identified. Relias , LLC is solely responsible for all aspects of the programs. This activity is approved for 2.25 contact hours.
American Nurses Credentialing Center
In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Nurses will receive 2.25 Nursing Contact Hours after successfully completing this course.
Association of Social Work Boards
As a Jointly Accredited Organization, Relias LLC is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Relias LLC maintains responsibility for this course. Social workers completing this course receive 2.25 Ethics continuing education credits.
Course Delivery Format: Asynchronous Distance Learning-interaction includes quizzes with questions and answers, post-tests. This module is Reading-Based.
Accreditation Council for Continuing Medical Education
In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Relias LLC designates this enduring activity for a maximum of 2.25 AMA PRA category 1 Credits™. Physicians should only claim credit commensurate with the extent of their participation in the activity.
American Psychological Association
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As a Jointly Accredited organization, Relias LLC is approved to offer co-sponsored psychology continuing education by the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA is an associate member of Joint Accreditation for Interprofessional Continuing Education.
California Board of Registered Nursing
Provider approved by the California Board of Registered Nursing, CEP# 13791
Nurses will receive 2.25 contact hours for participating in this course.
District of Columbia Board of Nursing
District of Columbia Board of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Nurses will receive 2.20 contact hours for participating in this course.
Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling
Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling (CEBroker Provider #50-290)
This activity is approved for 2.25 contact hours.
Florida Board of Nursing
Florida Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 2.00 contact hours for participating in this course.
Florida Board of Psychology
Florida Board Of Psychology (CEBroker Provider #50-290)
Psychologists will receive 2.20 hours.
Georgia Board of Nursing
Georgia Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 2.25 contact hours for participating in this course.
Florida Board of Medicine
Florida Board of Medicine (CEBroker Provider #50-290)
Physicians will receive 2.25 AMA PRA category 1 Credits™.
Florida Physician Assistants
Florida Physician Assistants (CEBroker Provider #50-290)
South Carolina Board of Nursing
South Carolina Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 2.25 contact hours for participating in this course.
West Virginia Board of Registered Nursing
West Virginia Board of Registered Nursing (CEBroker Provider #50-290)
Nurses will receive 2.25 contact hours for participating in this course.
Ohio Marriage and Family Therapist Board
Ohio Counselor, Social Worker and Marriage and Family Therapist Board
Provider # RTX050401 (CEBroker Provider 50-290)
This activity is approved for 2.25 contact hours
Ohio Professional Counselor Board
Ohio Counselor, Social Worker and Marriage and Family Therapist Board
Provider # RCX100502 (CEBroker Provider: 50-290)
This activity is approved for 2.25 contact hours.
New York State Education Department, Office of the Professions, Division of Professional Licensing Services, Social Work Unit
Relias, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0009.
Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of licensed master social work and licensed clinical social work in New York. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice for an LMSW and LCSW. A licensee who practices beyond the authorized scope of practice could be charged with unprofessional conduct under the Education Law and Regents Rules.
As a provider of online, asynchronous education, some courses offered by Relias Learning are considered “self-study” under section 74.10(c)(2)(ii)(b)(4) of the Commissioner’s Regulations. The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.
Social workers will receive 2.25 continuing education hours for participating in this course. This activity is approved for 2.25 contact hours.
New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Mental Health Counselors (MHC)
Relias, LLC, is recognized by New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0011
As a provider of online, asynchronous education, some courses offered by Relias, LLC are considered "self-study". The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.
This activity is approved for 2.25 contact hours.
New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Marriage and Family Therapists (MFT)
Relias, LLC, is recognized by New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Marriage and Family Therapists. #MFT-0009
As a provider of online, asynchronous education, some courses offered by Relias are considered "self-study". The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.
This activity is approved for 2.25 contact hours.
NAADAC, The Association for Addiction Professionals
This course has been approved by Relias LLC, as a NAADAC Approved Education Provider, for 2.25 CE. NAADAC Provider #86124, Relias, LLC is responsible for all
aspects of their programming.
Breining Institute for Registered Addiction Specialists
This activity is approved for 2.25 contact hours.
California Consortium of Addiction Programs and Professionals
Provider approved by CCAPP, Provider number 1S-06-729-0220 for 2.25 CEH's
Louisiana Addictive Disorder Regulatory Authority
This activity is approved for 2.25 contact hours.
Michigan Certification Board for Addiction Professionals
Education hours MCBAP-R
This activity is approved for 2.25 contact hours.
Missouri Credentialing Board
This activity is approved for 2.25 contact hours.
Ohio Chemical Dependency Professionals Board
Ohio Chemical Dependency Professionals Board (CEBroker Provider #50-290)
This activity is approved for 2.25 contact hours.
Content Area: R1/Treatment
California Association of Alcohol and Drug Educators
Relias Learning is an approved provider of Continuing Education. Provider number: CP40 910 H 0318 for 2.25 CEHs.
California Association of DUI Treatment Programs
Canadian Addiction Counsellors Certification Federation
National Alliance for Direct Support Professionals
This activity is approved for 2.25 contact hours.
Illinois Alcohol and Drug Abuse Professional Certification Association
Categories Counselor II, Preventionist II, CARS II, CODP II, PCGC II, CCJP II, CAAP II, CRSS II, CPRS II, MAATP II, NCRS II, CFPP II, CVSS II
This activity is approved for 2.25 contact hours.
Connecticut Certification Board
This activity is approved for 2.25 contact hours.
Ohio Social Worker Board
Ohio Counselor, Social Worker and Marriage and Family Therapist Board (CEBroker Provider # 50-290)
This activity is approved for 2.25 contact hours.
Massachusetts Association for Marriage & Family Therapy
This activity is approved for 2.30 contact hours.
Minnesota Board of Marriage and Family Therapy
This activity is approved for 2.25 contact hours.
Clinical supervision courses may only be used to satisfy CE requirements for individuals who are already Board-Approved Supervisors. They may not be used to meet the 30 hour requirement found in minn. Rule 5300.0160.
Mississippi Board of Examiners for Social Workers/Marriage & Family Therapists
This activity is approved for 2.00 contact hours.
South Carolina Board of Social Work Examiners
South Carolina Board of Social Work Examiners (CEBroker Provider 50-290)
Pennsylvania Certification Board
PCB Approved Education
This activity is approved for 2.25 contact hours.
Oklahoma Board of Licensed Alcohol and Drug Counselors
Alcohol & Drug Abuse Certification Board of Georgia
This activity is approved for 2.25 contact hours.
Identify the multiple avenues for building a therapeutic relationship with clients.
Recognize and describe the components of the therapeutic relationship.
Describe 4 techniques for providing feedback to clients.
Describe problem areas or concerns for the counselor in conducting treatment that affect the therapeutic relationship.
Outline:
Building Healthy Therapeutic Relationships
Section 1: Introduction
About This Course
Learning Objectives
Section 2: The Goal of Effective Communication
Meet Gary
Relationship Factors and Outcomes
The Need for Effective Communication
Communication in a Psychotherapeutic Context
The Goal of Empathy and Compassion
The Role of Reflective Practice
Overview of Approaches and Models
Flash Card Review
Remember Gary?
Summary
Section 3: The Therapeutic Relationship
Counselor Characteristics and Actions
The Importance of Boundaries
Characteristics of an Effective Multicultural Counselor
Becoming an Effective Multicultural Counselor
Treatment Matching
Components of the Therapy Relationship
The Working Alliance
Transference and Countertransference
The “Real Relationship”
Establishing and Using a Collaborative Therapeutic Relationship
Understanding the Client
Meet Carrie
Summary
Section 4: Therapeutic Strategies: Exploration and Relationship Building
Techniques across Therapy Approaches
Initiating and Maintaining the Therapeutic Relationship
Climate of Safety
Attending and Listening
Listening for Context
Active Listening
Five Key Active Listening Techniques
Paraphrasing
Clarifying
Reflecting
Summarizing
Leading
Open-Ended Questions
Pacing
Additional Exploration Skills
Cross-Cultural Variables
Meet Sarah
Summary
Section 5: Therapeutic Strategies: Integrative Interventions and Relationship Maintenance
Interactive Communication
Feedback
Feedback Techniques
Additional Feedback Techniques
Let's Review: Meet John
Responding to Cognitive and Affective Content
Client Ambivalence
Setting Collaborative Goals
Let’s Review
Summary
Section 6: Challenges and Special Populations
Common Challenges for Early Career Counselors
Potential Pitfalls
Working with Psychotic Symptoms
Escalation
Managing Escalation
Setting Limits
Setting Limits - Examples
Working with Substance Use Disorders
Termination and the Therapy Relationship
Termination Techniques
Review
Summary
Section 7: Conclusion
Summary
Course Contributors
Resources
References
Congratulations!
Exam and BrainSparks
Monique Kahn, Psy.D. received her doctoral degree in Clinical Psychology from Nova Southeastern University in Florida. She completed a pre-doctoral internship at Spokane Mental Health in Washington, which included specialty rotations in behavioral medicine and time-limited psychotherapies. She is licensed as a psychologist in Maine, where she was in private practice for 14 years, providing services to adult clients with varied presenting issues, but with particular emphasis on the treatment of anxiety disorders, the relationship between psychosocial stress and illness, insomnia, and coping with chronic illness. She has taught in the undergraduate psychology program at Husson University in Maine. In addition, she has worked as a content writer and psychology subject matter expert for several major educational publishing firms. She joined Relias as a clinical content writer and subject matter expert in 2016. Disclosure: Monique Kahn, Psy.D. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.Expert Reviewer: Brent Scobie, PhD, LCSW
Brent received his masters and doctoral degrees from the University of Maine. Over the past 20 years, he has worked in a number of clinical positions at an acute care psychiatric and substance abuse treatment facility and within private practice. He has provided both evaluative and therapeutic services within emergency departments and forensic, inpatient, residential, and nonresidential substance abuse and co-occurring disorders programs. His clinical interest areas include evaluation and treatment of adolescent addiction disorders, chronic pain, insomnia, and anxiety disorders. He is a part-time faculty member at both Husson University and the University of Maine where he teaches undergraduate and graduate courses on subjects including substance use disorders, adult and child psychopathology, and healthcare administration and management. Disclosure: Brent Scobie, PhD, LCSW has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
The target audience for this course is: Entry level Psychologists; Intermediate level Alcohol and Drug Counselors; Intermediate level Marriage and Family Therapists; Intermediate level Professional Counselors; Intermediate level Social Workers; Nurses; in the following settings: Health and Human Services.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
