As many as one out of every ten people in the U.S. speaks English with difficulty or not at all (U.S. 2010 Census). In healthcare, those patients who speak English with difficulty or do not speak it all are considered limited English-proficient (LEP) patients. Those who are limited English-proficient are at greater risk for adverse events. These patients need the careful attention of medical assistants to ensure the safety and quality of care. Medical assistants should understand regulations and standards related to limited English-proficient patients such as the use of an interpreter for communication.
Section 1: Introduction
About This Course
Section 2: Course Content
Importance of Interpretation for LEP Patients
Language and Culture
Standards of Care for LEP Patients
Identifying LEP Patients
Encourage LEP Patients to Use a Medical Interpreter
Accessing an Interpreter
Working with an Interpreter
Section 3: Clinical Vignette
Section 4: Conclusion
Elizabeth Kellerman, MSN, RN worked as a critical care nurse in an Intensive Care Unit of a community hospital and that experience provided significant training in caring for older adults. Her experience and knowledge led her to nursing education where she taught at a community college as she received her Master's in Nurse Education at Western Carolina University. As a nursing instructor, she spent time in many types of care settings including medical-surgical inpatient and community living centers. Her passion for education and training has most recently led her to a position as Subject Matter Expert and Content Writer for Relias. She is currently developing her medical writing skills through the University of California San Diego's medical writing program. Disclosure: Elizabeth Kellerman, MSN, RN discloses the following potential conflict of interests/commercial interests: Relevant Financial Relationship with Relias LLC as a Salaried Employee Relevant Non-Financial Relationship with No Entities Exists as a Contributor
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