Respecting Diversity: Residents, Staff, and Families

Respecting Diversity: Residents, Staff, and Families 

The purpose of this course is to familiarize the learner with key concepts related to respecting diversity and ways to minimize prejudice and discrimination. Terminology regarding diversity and discrimination will be presented. The course engages the learner in identifying and challenging one’s own prejudices and ways to minimize prejudice and discrimination in the workplace.

$18.95

Hours: 1.00
REL-PAC-0-RDRSF

Certificates

Certificates provided by accrediting body (8 Match)

North Carolina Department of Health and Human Services Division of Facility Services

1.0 HOURS


This course is approved by the North Carolina Department of Health and Human Services Division of Facility Services - Group Care Licensure Section (NC-DHHS)
Program Sponsor ID #032316; Approval # . This activity is approved for 1.00 contact hours.

California Department of Social Services Residential Care Facilities for the Elderly

1.0 HOURS


Relias, LLC is approved by the California Department of Social Services as a Continuing Education Training Program Vendor to provide Continuing Education training courses to administrators of residential care facilities for the elderly.

Vendor/Provider # 2000224-740-2;
Approval # 224-0150-32686.

This activity is approved by the California Department of Social Services for 1.00 contact hours.

Florida Board of Nursing Home Administrators

1.0 HOURS


Course approved by the Florida Board of Nursing Home Administrators.
Provider # 50-290
NHA/RCAL
This activity is approved for 1.00 contact hours.

Florida Board of Nursing - Certified Nursing Assistants

1.0 HOURS


This is not an accredited course for professional license renewal. Florida CNAs may use this inservice toward meeting their annual inservice requirement.This activity is approved for 1.00 contact hours.

Washington State Department of Social and Health Services (ALL Direct Care Workers)

1.0 HOURS


Relias Learning, LLC is approved as a Curriculum Developer by the Washington State Department of Social and Health Services. This activity is approved for 1.00 contact hours for all WA State Direct Care Workers. Training Provider Code: WA0624. CE Approval Code: CO1933272

Oregon Department of Human Services (AFH)

1.0 HOURS


National Association of Long Term Care Administrator Boards (RCAL)

1.0 HOURS


This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 1.00 clock hours. If you have any feedback regarding the NAB approved continuing education programs, send your email to the following address: [email protected]

National Association of Long Term Care Administrator Boards (NHA)

1.0 HOURS


This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 1.00 clock hours. If you have any feedback regarding the NAB approved continuing education programs, send your email to the following address: [email protected]

Course Details

Course Code: REL-PAC-0-RDRSF
Hours: 1
Type: Online Course
Content Expiration Date: 8/31/2023
Learning Objectives:
Explain the concept of diversity.
Define prejudice, stereotype, and discrimination.
List the ways in which people are diverse.
Identify and challenge your own prejudices.
Recognize the consequences of prejudice.
List tips to minimize prejudice and discrimination in assisted living/residential care communities.

Outline:
I. Introduction a. Diversity in assisted living/residential care i. Diversity of residents, families, and coworkers ii. Learning engagement activity: diversity in assisted living (27 seconds) b. What is diversity? i. Definition c. Other perspectives on diversity d. What makes us unique? e. Learning engagement activity: video, “Celebrating Diversity” (2:28 minutes) f. Diversity: categories i. Moral or spiritual beliefs ii. Cultural backgrounds or ethnicity iii. Intellectual strengths and weaknesses iv. Talents v. Social skills and preferences vi. Tastes, interests, and hobbies vii. Physical viii. Age ix. Race x. Sexual identities xi. Political xii. Social economic backgrounds xiii. Education and work skills g. Communicating with others h. Learning engagement activity: respecting our residents (34 seconds) i. Differences II. Prejudice, Stereotype, and Discrimination a. Prejudice i. A feeling ii. Pre-judging 1. Positive or negative iii. Examples b. Stereotype i. A generalization about a group of people ii. Examples of stereotypes iii. Who is listening? iv. Learning engagement activity: video, “Sexual Orientation” (2:18 minutes) v. Advertising c. Discrimination i. An action ii. Directed towards others iii. Examples iv. Video: “Religion and Spirituality” (3:46 minutes) v. Learning engagement activity: questions (multiple choice) III. Effects of Prejudice and Discrimination a. Lead to harmful behaviors b. Can reduce or withhold access for people c. Opportunities limited due to prejudice and discrimination d. Consequences of prejudice i. Emotional suffering ii. Reduced self-esteem iii. Sense of futility or lack of control iv. Loss of hope in the future v. Fear/mistrust of others e. Tips to minimize discrimination IV. Needs of Older Transgender Population a. Definition b. Gender identity today c. What it means to be an older transgender adult d. Case study: Linda, Gloria, and Jacob e. Challenges caring for a transgender adult i. What do you call him or her? ii. Helping with activities of daily living iii. Privacy and confidentiality iv. Check point: multiple-choice and true-false questions v. Bathroom choice vi. Inclusive guidelines vii. Other considerations f. What you can do about prejudice i. Ask yourself if you are prejudiced ii. How to minimize prejudice and discrimination 1. Know an individual before judging 2. Be aware of your own prejudices 3. Be around other people who are different than you to learn 4. Be respectful of differences 5. Be aware of being a minority to feel the experience 6. Do not participate in prejudiced discussions or discriminatory behavior 7. Confront prejudice at work iii. Learning engagement activity: video, “Respecting Residents as Individuals” (1:25 minutes) iv. Cultural awareness and assumptions V. Summary and Conclusion VI. Final Exam (Posttest)

Instructor: Holly Carlson, MS, RN, CCRN
Holly Carlson, MS, RN, CCRN, was a subject matter expert for Relias. She has 25 years of healthcare experience in both acute and post-acute healthcare environments. Her experience includes leadership and management across the healthcare spectrum. She has owned and operated an assisted living business. Carlson's clinical practice includes acute care, long-term acute care, home health and hospice. Carlson has served for over a decade in various board positions for State Nursing Associations, including president. She has been a nurse planner for multiple continuing education events and has experience as a leader in the design and implementation of an ANCC-CNE accredited approver unit for a multi-state nursing consortium. Carlson is certified as Critical Care Registered Nurse.    Disclosure: Holly Carlson, MS, RN, CCRN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Instructor: Cynthia McDaniel, MSN, RN
Cynthia McDaniel MSN RN, is a nurse and administrative consultant in long term care. She is the CEO of ElderWise Inc, a senior living consulting and education group. Cynthia has worked as a nurse consultant for the States of Oregon and Washington,  a geriatric care manager, a regional director of clinical operations for a senior living company, and an assistant professor at Oregon Health & Science University School of Nursing. Her research in assisted living focused on the characteristics of residents in assisted living communities and the role of the nurse in assisted living. Cynthia holds a Master's of Science in Nursing from Gonzaga University in nursing education. She is a Fellow of the Sigma Theta Tau/John A. Hartford Foundation Geriatric Nursing Leadership Academy.  Disclosure: Cynthia McDaniel, MSN, RN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support here.