Course Code: REL-PAC-0-PRODEV
Type: Online Course
Content Expiration Date: 7/31/2024
Know when, how and why to document care.
Describe keys to communication of care needs and observations to other members of the team.
Know the steps for reporting changes in your client.
Recognize different types of communication.
Identify cultural differences in body language and speech.
Identify the do’s and don’ts of effective communication.
Recognize the need for cultural competency.
Cope with stress in your duties as a caregiver.
Know your rights as a Direct Support Provider.
Why Document? Observing, Reporting, Documenting Effective Communication Non-Verbal Communication Culture Distinguishing Perspectives Cultural Stereotypes Language and Culture Common Vision Stress
Eric Chalfant, PhD
Dr. Eric Chalfant is a professional researcher and author with a PhD in religious studies from Duke University. He honed his research skills as a nationally-ranked collegiate policy debater and debate coach at Whitman College. In addition to his work for OnCourse Learning, Eric has contributed to Duke University's National Congregation Study and has edited and published scholarly works for Oxford University Press.
Disclosure: Eric Chalfant, PhD has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
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Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
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All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
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All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
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