Stress and Healing: The Magic of Therapeutic Communication

Stress and Healing: The Magic of Therapeutic Communication 

This course explores the role of caregivers and healthcare professionals in reducing stress in their clients, and how to promote healing and wellness.


Hours: 1.00


Certificates provided by accrediting body (4 Match)

Florida Board of Nursing - Certified Nursing Assistants


This is not an accredited course for professional license renewal. Florida CNAs may use this inservice toward meeting their annual inservice requirement.This activity is approved for 1.00 contact hours.

District Of Columbia Board Of Nursing Assistive Personnel


Washington State Department of Social and Health Services (ALL Direct Care Workers)


Relias Learning, LLC is approved as a Curriculum Developer by the Washington State Department of Social and Health Services. This activity is approved for 1.00 contact hours for all WA State Direct Care Workers. Training Provider Code: WA0624. CE Approval Code: CO1933679

Oregon Department of Human Services (AFH)


Course Details

Course Code: REL-PAC-0-SHMTC
Hours: 1
Type: Online Course
Content Expiration Date: 11/30/2020
Learning Objectives:
Identify ways to use your words and body language to put clients at ease.
Observe important boundaries in your line of work.
Focus on the person in your care instead of your feelings.

Link to outside lecture series on stress and healing Discussion of studies on the effects of stress Step by step guide of how to help decrease stress in others as well as the best ways to assist someone affected by stress Identify a person in stress through words, demeanor, and body language Help a distressed person through contact Understand the mental and physical impacts stress has on a person Perform specific routines found to eliminate and/or reduce stress in clients Recognize and respect important boundaries that exist between healthcare workers and client Appropriately cope with situations where he/she finds him/herself becoming over-involved with clients Guidelines to healthcare ethics and the risks and consequences of becoming over-involved with clients Watching Body Language and Helping Through Touch Effects of Being Alone, Stress and finding a Supportive Environment Cortisol Outside Learning How to Help Explain What's Going to Happen, Be Sensitive, One-way Sharing, Tune into Your Emotions, Emotional Timeout, Watch Your Voice, Change the Atmosphere, Dress the Part Providing Comfort Focus on the Client, Don't Cross the Line, Neglecting Others, Don't Keep Secrets Talk to your Supervisor

Instructor: Sharon K. Brothers, MSW
Sharon Brothers, MSW, has an advanced degree in social work and over 30 years' experience as an owner, operator and educator in senior care. She has been a developer, owner and operator of dementia care assisted living communities and has deep expertise as an educator for all levels of staff within the care profession. Sharon is currently the founder and CEO of the Institute for Professional Care Education and is a national speaker and advocate for quality education within senior care. Disclosure: Sharon K. Brothers, MSW has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form ( or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.