Clients’ Bill of Rights HIPAA Parts of Resident Rights You work where they live Communication Post rights Losing your license Case study: Mrs. Leonard Honoring Choice Individuality What if a client won’t eat? Case study: Frank Treat clients with dignity and respect Case study: Andrew is a new caregiver Privacy vs. Isolation Understanding Privacy Rights Avoid dependence Residents with roommates Personal information Handling resident suggestions and complaints The Ombudsman Restraints Resident rights and your job
Sharon Brothers, MSW, has an advanced degree in social work and over 30 years' experience as an owner, operator and educator in senior care. She has been a developer, owner and operator of dementia care assisted living communities and has deep expertise as an educator for all levels of staff within the care profession. Sharon is currently the founder and CEO of the Institute for Professional Care Education and is a national speaker and advocate for quality education within senior care. Disclosure: Sharon K. Brothers, MSW has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.