Management Fundamentals for the Emerging Leader

Management Fundamentals for the Emerging Leader 

In this Management Fundamentals course, you will examine current best practices for the emerging leader that give you step-by-step direction on how to connect and communicate with your team. In working with your direct reports, you will learn to empower them by providing clear direction and feedback. Tips and techniques for managing your time and energy will be provided, which will help you eliminate time wasters and stay focused. You will learn to establish strong working relationships with your manager and those who report to you. We will guide you to ask the right clarifying questions and seek feedback from your manager. These fundamental skills of management are critical to build early on. In doing so, you will understand practical applications to set and manage expectations at all levels. We will use a blend of experiential exercises, instructive information, and self-study to provide tips, tools and techniques you need to succeed. This Management Fundamentals course is for employees who are new to the role of being a supervisor, and for managers wanting to refresh or build on their current skill set.


Hours: 1.25


Certificates provided by accrediting body (4 Match)

National Alliance for Direct Support Professionals

1.25 HOURS

This activity is approved for 1.25 contact hours.

National Alliance for Direct Support Professional Frontline Supervisor Training

1.25 HOURS

SHRM Preferred Provider

1.25 HOURS

This course is approved for 1.25 contact hours.

Human Resources Certification Institute

1.25 HOURS

This program has been approved for 1.25 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute.

Course Details

Hours: 1.25
Type: Online Course
Content Expiration Date: 12/31/2020
Learning Objectives:
Discover essential steps in leading a team by connecting and communicating.
Apply techniques to effectively manage your time and energy.
Summarize practical applications for setting expectations with your manager and your team.

I. Introduction A. Course Contributors B. About This Course C. Learning Objectives II. Learning to Lead A. Meet Stefano B. The Management Transition C. Connect And Communicate D. Listening E. Verbal and Nonverbal Communication F. Managing Your Time And Energy G. Let’s Review: The 4D Approach H. Let’s Review: Learning To Lead I. Section Summary III. Managing Relationship Expectations A. Turn Your Manager Into a Partner B. Establishing the Relationship C. Setting and Managing Expectations D. Ask Clarifying Questions E. Seek Feedback F. Working With Your Team G. Encouraging Accountability H. Empower or Micromanage? I. Providing Feedback J. Let’s Review: Managing Relationship Expectations K. Section Summary IV. Conclusion A. Summary B. References C. Congratulations

Instructor: Julia Jackson
Julia Jackson is the Director of Coaching and Training at Turnkey Strategic Relations headquartered in San Diego, CA. Her areas of expertise include leadership development, team dynamics, communications, conflict management, change management, career mobility and process improvement. Julia received her Technical MBA from the University of San Francisco and her Bachelor’s Degree in Economics. She also completed a program at Coach University, with advanced curriculum in corporate coaching. Julia is certified as a coach by the International Coach Federation and a facilitator of the Coaching Clinic Program for managers. Julia has over 15 years of experience working with clients in fast-paced environments. She has held numerous corporate roles as a Consultant, Regional Manager and Business Director, which included overseeing $20M major account client portfolios. Julia also led technical teams within large-scale IT consulting projects for Accenture and ADP. These included Fortune 500 clients in the technology, telecommunications, finance, insurance, and hospitality industries. She also ran a vertical division as a Program Director and Professor at a business college. Julia’s consulting roles allowed her international experience, working in the US, Canada, and Europe. This led her to volunteer as a consultant to the United Nations in Chile, where she made recommendations on technical proposals for the Economic Commission. She was also a founding coach for a non-profit dedicated to coaching entrepreneurs in Africa. She has enjoyed being on the Board of Directors for non-profits, including the American Society for Training and Development (ASTD). Julia co-created and led Women in Leadership programs for the Organizational Development Network. Her professional associations also include the San Diego Professional Coach Alliance and Toastmasters International. Having written a workshop series to assist job seekers, Julia has facilitated at dozens of EDD and non-profit locations. Disclosure: Julia Jackson has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: Entry, Intermediate level General Staff.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form ( or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.