Managing Organizational Change in Corrections

Managing Organizational Change in Corrections 

“Change is inevitable.” You have likely heard this said many times, and you know it to be true in your personal and professional lives. Some changes are slow-coming, while others are thrust upon you in almost the blink of an eye. When organizational change happens, if it is not properly addressed, the fall-out can be detrimental to the mission of the organization; be it a jail or prison system, a community corrections agency, or a juvenile justice agency. Perhaps it will be costly and may even cause irreversible damage to the workplace. Leadership at all levels must be ready with the knowledge, skills, and traits to effectively manage change in a correctional agency. In this course, you are going to learn how to identify and apply strategies to manage the process of change within a correctional or juvenile organization. You will learn how to recognize the dynamics of change and be able to apply certain skills and strategies to manage a change initiative in your respective workplace. Upon completion of this course, you will be able to systemically manage changes within your organization with more confidence. Your knowledge will be tested throughout with matching and best choice interactive exercises, as well as a final test. This course is intended for corrections staff who are in a supervisory role and can assist in managing the impact that change has on staff, agency, and all stakeholders.


Hours: 1.75


Certificates provided by accrediting body (3 Match)

California Board of State and Community Corrections

1.75 HOURS

This activity is approved for 1.75 STC credit hours.

South Carolina Criminal Justice Academy

1.75 HOURS

This course has been approved by the South Carolina Criminal Justice Academy for 1.75 hours. CJA Lesson Plan #5707

American Jail Association Certification

1.75 HOURS

This activity is approved for 1.75 contact hours.

Course Details

Course Code: EL-MOC-CORR-0
Hours: 1.75
Type: Online Course
Content Expiration Date: 12/31/2019
Learning Objectives:
Define and describe organizational change in corrections.
Summarize Kotter’s Eight Stages of Change.
Use the eight stages to create, plan, and implement a successful change effort within this module.
Develop five strategies to effectively manage a change effort in your respective workplace.

Section 1: Introduction A. Course Contributor B. About This Course C. Learning Objectives Section 2: Defining Organizational Change A. Meet Earl B. Defining Organizational Change C. Managing Change is a Supervisory Competency D. Change is Dynamic E. Elements Effecting Organizational Change F. Organizational Change In Corrections G. Responding to Change H. Section Summary Section 3: John Kotter’s 8 Steps in Leading Change A. Introduction to Kotter’s 8 Steps B. Create Urgency C. Form a Guiding Coalition D. Develop a Vision E. Communicate the Vision F. Bringing Stages 1-4 Together G. Enable Action and Remove Obstacles H. Generate Short-Term Wins I. Hold the Gains and Build on Change J. Anchor the Change in the Culture K. Bringing Stages 5-8 Together L. Section Summary Section 4: Applying the Change Process to Corrections A. What if You Had to Decide? B. Develop a Strategy for Approaching Change C. Exercise: A Successful Change Effort D. Do it Now E. Build Your Team F. Create and Communicate the Vision or Strategic Direction G. Build Support Throughout the Team H. Develop Short-Term Goals and Reward Successes I. Step Back, Evaluate, and Set More Goals J. Make it Last or Change it Up K. Managing a Correctional Change L. Best Decision at This Time M. Section Summary Section 5: Managing a Correctional Change A. What Should Earl Do? B. Being a Change Agent C. Managing the Transitions D. More About Managing the Transitions E. Knowledge, Skills, and Traits F. Communication is Key G. Building Trust and Rapport H. Addressing Resistance and Barriers as They Occur I. The Leader Emerges J. Change Begins with You K. Section Summary Section 6: Conclusion A. Summary B. References

Staff Writer: Tracy Mullins, M.Ed.
Tracy G. Mullins is the Curriculum Designer for Public Safety at Relias. Tracy has a B.S. in the Administration of Criminal Justice and a Masters of Education in Instructional Technology. Prior to joining Relias Learning in 2017, Tracy worked in various capacities for the American Probation and Parole Association for 22 years. As a Research Associate and Sr. Research Associate, she worked on a variety of federally funded projects focusing on leadership, juvenile justice, victim services, tribal justice, and offender issues. Her responsibilities on these projects include researching justice issues, writing curricula and other publications, and delivering training and technical assistance. From 2010-2016, as Deputy Director of APPA, Tracy managed its grant division, as well oversaw its e-learning initiatives, which included writing and developing online training courses. Disclosure: Tracy Mullins, M.Ed. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: entry and intermediate level Correctional Officers.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form ( or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.