This activity is approved for 1.75 STC credit hours.
This course has been approved by the South Carolina Criminal Justice Academy for 1.75 hours. CJA Lesson Plan #5707
This activity is approved for 1.75 contact hours.
Section 1: Introduction A. Course Contributor B. About This Course C. Learning Objectives Section 2: Defining Organizational Change A. Meet Earl B. Defining Organizational Change C. Managing Change is a Supervisory Competency D. Change is Dynamic E. Elements Effecting Organizational Change F. Organizational Change In Corrections G. Responding to Change H. Section Summary Section 3: John Kotter’s 8 Steps in Leading Change A. Introduction to Kotter’s 8 Steps B. Create Urgency C. Form a Guiding Coalition D. Develop a Vision E. Communicate the Vision F. Bringing Stages 1-4 Together G. Enable Action and Remove Obstacles H. Generate Short-Term Wins I. Hold the Gains and Build on Change J. Anchor the Change in the Culture K. Bringing Stages 5-8 Together L. Section Summary Section 4: Applying the Change Process to Corrections A. What if You Had to Decide? B. Develop a Strategy for Approaching Change C. Exercise: A Successful Change Effort D. Do it Now E. Build Your Team F. Create and Communicate the Vision or Strategic Direction G. Build Support Throughout the Team H. Develop Short-Term Goals and Reward Successes I. Step Back, Evaluate, and Set More Goals J. Make it Last or Change it Up K. Managing a Correctional Change L. Best Decision at This Time M. Section Summary Section 5: Managing a Correctional Change A. What Should Earl Do? B. Being a Change Agent C. Managing the Transitions D. More About Managing the Transitions E. Knowledge, Skills, and Traits F. Communication is Key G. Building Trust and Rapport H. Addressing Resistance and Barriers as They Occur I. The Leader Emerges J. Change Begins with You K. Section Summary Section 6: Conclusion A. Summary B. References
Tracy G. Mullins is the Curriculum Designer for Public Safety at Relias. Tracy has a B.S. in the Administration of Criminal Justice and a Masters of Education in Instructional Technology. Prior to joining Relias Learning in 2017, Tracy worked in various capacities for the American Probation and Parole Association for 22 years. As a Research Associate and Sr. Research Associate, she worked on a variety of federally funded projects focusing on leadership, juvenile justice, victim services, tribal justice, and offender issues. Her responsibilities on these projects include researching justice issues, writing curricula and other publications, and delivering training and technical assistance. From 2010-2016, as Deputy Director of APPA, Tracy managed its grant division, as well oversaw its e-learning initiatives, which included writing and developing online training courses. Disclosure: Tracy Mullins, M.Ed. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.