AIRS: Resource Database Style
Certificates
Certificates provided by accrediting body (1 Match)
Alliance of Information and Referral Systems Certificate of Completion
2.0 HOURS
Course Details
Course Code: REL-HHS-AIRS-RDB-V2
Hours: 2
Type: Online Course
Content Expiration Date: 11/30/2024
Learning Objectives:
Describe the reasons why a clear, consistent, concise, and relevant style is an important quality component of a resource database.
Define the structure of a resource database record in terms of its agency, site, and service/program components.
Explain the main considerations for handling other important database elements.
Describe the reasons why a clear, consistent, concise, and relevant style is an important quality component of a resource database.
Define the structure of a resource database record in terms of its agency, site, and service/program components.
Explain the main considerations for handling other important database elements.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Importance of Style
What Is Style?
Clear
Consistent
Concise
Relevant
Review
Summary
Section 3: Structure of Database Records
Agency
Site
Service or Program
Data Elements
Mandatory and Recommended Data
Review
Summary
Section 4: Guidelines for Naming an Organization
Agency Names
Guidelines for Naming an Organization
Review
Summary
Section 5: Writing Service Descriptions
Service Descriptions
Writing Good Service Descriptions
What Is an AKA?
Review
Summary
Section 6: Style Rules for Other Key Data Elements
Address
Telephone Numbers
Contacts
Hours
Physical Access
Eligibility
Review
Summary
Section 7: Summary
Review
Summary
Course Contributor
References
Congratulations!
Exam and BrainSparks
Clive Jones is a consultant specializing in association management, standards development, and the operation of certification and accreditation programs. He is actively involved in the planning and implementation of 2-1-1 systems in Canada and the United States. With over 20 years of community services experience, Clive is the former Director of Operations for 2-1-1 Toronto and a past President of InformCanada. Before joining the non-profit sector, he worked as a news writer, corporate video producer, and editor for a legal publishing company. Clive has an Honours B.A. in Politics and History, and diplomas in Broadcast Journalism and Call Centre Management. Disclosure: Clive Jones, B.A. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support here.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
