AIRS: An Overview for Resource Specialists
Certificates
Alliance of Information and Referral Systems Certificate of Completion
Course Details
Identify the functions and purposes of an I&R resource database.
Demonstrate how the AIRS Standards outline the processes and methods for ensuring database quality.
Describe the primary activities and skills of an I&R Resource Specialist.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Functions of an I&R Resource Database
Imagine
What is a Resource Database?
Database Users
Database Products
Responsibilities of a Resource Specialist
Structure of a Resource Database
Did You Know?
What Are Records and Fields?
Review
Summary
Section 3: Organizations, Sites, and Services/Programs
I&R Organizations Structures
The Organization or Agency that Operates the Program or Service
The Site or Sites from Which Those Services and Programs Are Operated
The Individual Programs/Services and the Details about Their Operation
AIRS Standards on Resource Databases
Review
Summary
Section 4: Skills of a Resource Specialist
You as a Resource Specialist
Test Your Knowledge
Section 5: Conclusion
Take a Moment to Reflect on What You Learned
Summary
Course Contributor
Congratulations!
Exam and BrainSparks
Clive Jones is a consultant specializing in association management, standards development, and the operation of certification and accreditation programs. He is actively involved in the planning and implementation of 2-1-1 systems in Canada and the United States. With over 20 years of community services experience, Clive is the former Director of Operations for 2-1-1 Toronto and a past President of InformCanada. Before joining the non-profit sector, he worked as a news writer, corporate video producer, and editor for a legal publishing company. Clive has an Honours B.A. in Politics and History, and diplomas in Broadcast Journalism and Call Centre Management. Disclosure: Clive Jones, B.A. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
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To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
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