Strategies for Effective Communication

Strategies for Effective Communication 

Poor communication negatively affects relationships and work quality. This ultimately costs time and money. This course will help you learn to communicate clearly, concisely, and professionally. You will increase understanding between you and your clients and coworkers by learning what to say, how to say it, and the barriers to good communication.

$15.00

Hours: 0.75
REL-PAC-0-SEC

Certificates

Certificates provided by accrediting body (0 Match)

Course Details

Course Code: REL-PAC-0-SEC
Hours: 0.75
Type: Online Course
Content Expiration Date: 8/31/2024
Learning Objectives:
Explain why good communication is important.
List barriers to good communication.
Illustrate strategies to promote good communication.

Outline:
Section 1: Introduction

About This Course

Learning Objectives

Section 2: Effective Communication

Good Communication

Barriers to Good Communication

Strategies for Good Communication

First Impressions

Appearance

Communication

Boundaries

Confidentiality

Delivering Your Message

Eye Contact

Facial Cues

Body Language

Clear Communication

Paraphrasing

Perception Checks

Nonverbal Encouragers

Review

Section 3: Conclusion

Summary

Course Contributor

References

Congratulations!

Staff Writer: Jennifer W. Burks, R.N., M.S.N.

Jennifer W. Burks, R.N., M.S.N. has over 25 years of clinical and teaching experience, and her areas of expertise are critical care and home health. She earned her Bachelor of Science in Nursing from The University of Virginia in 1993 and her Master of Science in Nursing from The University of North Carolina, Greensboro in 1996. Her professional practice in education is guided by a philosophy borrowed from Florence Nightingale’s Notes on Nursing, “I do not pretend to teach her how, I ask her to teach herself, and for this purpose, I venture to give her some hints.” 

Disclosure: Jennifer W. Burks, R.N., M.S.N. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support here.