Crisis Management in Juvenile Confinement Settings

 

Youth workers are exposed to people in crisis all the time. Youth in custodial settings face an array of challenges that can lead them to respond in inappropriate, and sometimes dangerous, ways. This course will provide youth workers working in custodial settings with an overview of what constitutes a crisis in a juvenile correctional facility, the phases of crisis escalation, and their role in resolving conflict as appropriately and safely as possible.

$12.50

Hours: 1.25
REL-PS-0-CMPDJO-V2

Certificates

Certificates provided by accrediting body (2 Match)

American Jail Association Certification

1.25 HOURS


This activity is approved for 1.25 contact hours.

California Board of State and Community Corrections

1.25 HOURS


This activity is approved for 1.25 STC credit hours.

Course Details

Course Code: REL-PS-0-CMPDJO-V2
Hours: 1.25
Type: Online Course
Content Expiration Date: 9/1/2024
Learning Objectives:
Define crisis and identify 3 behaviors that indicate a crisis in a custodial setting.
List the 5 phases of crisis escalation and warning signs of each phase.
Discuss 4 responsibilities of a youth worker in resolving a crisis.
Describe 9 de-escalation techniques.
Explain 3 considerations for the use of force during a crisis.

Outline:
Section 1: Introduction

About This Course

Learning Objectives

Section 2: Crisis and Verbal De-escalation

Defining Crisis

Crisis Behaviors in a Custodial Setting

Crisis Triggers

Phases of Crisis Escalation

Review

Summary

Section 3: Response Strategies

Youth Worker Responsibilities in Resolving Crisis

Assess the Situation

Use De-Escalation Techniques

Use Force Appropriately

Considerations for Use of Force

Things to Keep in Mind

Knowledge Check 

Debrief

Review

Summary

Section 4: Conclusion

Summary

Course Contributors

Resources

References

Congratulations!

Expert Reviewer: Debbie Gonzalez

Debbie Gonzalez is a career state employee for the Commonwealth of Kentucky. Debbie has a B.S. in Criminal Justice and graduated Summa Cum Laude from Murray State University. She began her career in 2003 with the Department of Juvenile Justice as a Social Service Worker. Her duties included individual counseling, group counseling, and family counseling. She also became certified in juvenile sex offender counseling, substance abuse counseling, and family engagement strategies. While working at a DJJ group home, she served as the grievance officer, assisted in preparing for ACA audits, performed duty officer rotation, covered youth worker shifts when staff was shorthanded, chaired treatment team meetings, conducted initial treatment plan meetings with the youth and his family, and prepared documents and youth for discharge. In 2013, Debbie was promoted to Social Service Clinician.

In 2015, Debbie changed careers and began working for adult corrections. She currently interviews convicted inmates and prepares presentence sex offender risk assessments prior to final sentencing.

Disclosure: Debbie Gonzalez has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Staff Writer: Kimberly Cobb, M.S.

Mrs. Cobb is a Content Writer for Public Safety and Health and Human Services at Relias. She Cobb has a Bachelor of Science Degree in Correctional and Juvenile Justice Studies and a Master of Science Degree in Criminal Justice. Mrs. Cobb has 24 years of experience working in criminal and juvenile justice. She has worked in direct service positions as well as in research, training, and technical assistance capacities. She was the statewide evaluator for the Commonwealth of Kentucky for adult, juvenile, and family drug courts; a Research Associate for the American Probation & Parole Association providing training and technical assistance to Native American Nations/Alaska Native Villages on systemic criminal and juvenile justice initiatives; and a Research Administrator for the University of Kentucky managing federal, state, and foundation grants awarded to the College of Medicine, Behavioral Science department, Center for Drug and Alcohol Research, and Kentucky Rural Medical Centers.

Disclosure: Kimberly Cobb, M.S. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: Correctional Officers; in the following settings: Juvenile Corrections, Adult Corrections.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support here.