Youth workers are exposed to people in crisis all the time. Youth in custodial settings face an array of challenges that can lead them to respond in inappropriate, and sometimes dangerous, ways. This course will provide youth workers working in custodial settings with an overview of what constitutes a crisis in a juvenile correctional facility, the phases of crisis escalation, and their role in resolving conflict as appropriately and safely as possible.
This activity is approved for 1.25 contact hours.
This activity is approved for 1.25 STC credit hours.
Section 1: Introduction
About This Course
Section 2: Crisis and Verbal De-escalation
Crisis Behaviors in a Custodial Setting
Phases of Crisis Escalation
Section 3: Response Strategies
Youth Worker Responsibilities in Resolving Crisis
Assess the Situation
Use De-Escalation Techniques
Use Force Appropriately
Considerations for Use of Force
Things to Keep in Mind
Section 4: Conclusion
Staff Writer: Kimberly Cobb, MS
Debbie Gonzalez is a career state employee for the Commonwealth of Kentucky. Debbie has a B.S. in Criminal Justice and graduated Summa Cum Laude from Murray State University. She began her career in 2003 with the Department of Juvenile Justice as a Social Service Worker. Her duties included individual counseling, group counseling, and family counseling. She also became certified in juvenile sex offender counseling, substance abuse counseling, and family engagement strategies. While working at a DJJ group home, she served as the grievance officer, assisted in preparing for ACA audits, performed duty officer rotation, covered youth worker shifts when staff was shorthanded, chaired treatment team meetings, conducted initial treatment plan meetings with the youth and his family, and prepared documents and youth for discharge. In 2013, Debbie was promoted to Social Service Clinician.
In 2015, Debbie changed careers and began working for adult corrections. She currently interviews convicted inmates and prepares presentence sex offender risk assessments prior to final sentencing.Disclosure: Debbie Gonzalez has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Mrs. Cobb is a Lead SME Writer/Trainer at Relias. Her primary writing responsibilities are in the Health and Human Services vertical, in the content areas of public safety and behavioral health. Mrs. Cobb is also the onboarding trainer for new Relias staff joining the Content Department. Mrs. Cobb has a Bachelor of Science Degree in Correctional and Juvenile Justice Studies and a Master of Science Degree in Criminal Justice. She has over 24 years of experience working in criminal and juvenile justice. Her work includes direct service, research, and training and technical assistance. She was the statewide evaluator for the Commonwealth of Kentucky for adult, juvenile, and family drug courts; a Research Associate for the American Probation & Parole Association providing training and technical assistance to Native American Nations/Alaska Native Villages on systemic criminal and juvenile justice initiatives; and a Research Administrator for the University of Kentucky. Disclosure: Kimberly Cobb, MS has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
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